A company is looking for a Tier 2 Help Desk Technician to support a Federal client.Key ResponsibilitiesResolve issues escalated from Tier 1 support and work directly with users for timely resolutionsDocument and manage program / project activities while ensuring performance metrics are metMaintain proactive communication with customers and team members to mitigate issuesRequired Qualifications4 years of relevant experience in managing end user IT support servicesITIL Certification (preferred)CompTIA A+ certification (preferred)Experience with BMC RemedyActive Secret Clearance
Tier 2 Help Desk Technician
A company is looking for a Tier 2 Help Desk Technician to support a Federal client. ...
NMC_000262 - Help Desk Support Technician
Experience in providing support to Desktop, Laptop, Hardware and Software. ...
Help Desk Technician II
Help Desk Technician/Auditor & Documentation. ...
Help Desk Technician (College Aide, II)
Office Title: Help Desk Technician. Office of Chief Medical Examiner is seeking qualified candidates to fill a College Aide-Help Desk Technician position within the IT Department. Helpdesk/desktop support for hardware and software computer systems and peripherals. ...
Help Desk Technician
A company is looking for a Help Desk Technician to support Unison PRISM users in a remote capacity. ...
College Aide- Help Desk Technician
Provide Helpdesk/desktop support for hardware and software computer systems and peripherals. Monitor and complete Service Now Service Desk Tickets submitted by the DYCD staff. ...
Help Desk Technician
This HelpDesk Technician will provide essential technical support andassistance to endusers ensuring the smooth operation of systemssoftware and hardware. Minimum of3 years of experience performing help desk duties and supportingWindows 10 and 11 operatingsystems. Technician isresponsible for loggin...
Senior Help Desk Technician II
CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). Seni...
Help Desk Technician
This Help Desk Technician will provide essential technical support and assistance to endusers ensuring the smooth operation of systems software and hardware. The technician ensures that all user issues are resolved promptly and efficiently helping to minimize downtime and maintain productivity. Mini...
IT Help Desk Technician
We are looking for a competent full time Helpdesk technician to provide support both remotely and on site. Ability to document technical issues and resolution of tickets via help desk ticketing system. Experience with the following: Help Desk experience supporting users on site and remotely. Knowled...