Help Desk Technician

VirtualVocations
Jamaica, New York, United States
Full-time

A company is looking for a Help Desk Technician to support Unison PRISM users in a remote capacity.Key ResponsibilitiesProvide help desk support for Unison PRISM acquisition software via phone calls and ticketsCreate and manage tickets in the online ticketing system, ensuring detailed documentationResolve issues or coordinate with higher-level support as needed, adhering to Help Desk guidelinesRequired QualificationsOne year of experience with PRISM v7Ability to solve basic application issues related to routing, roles, requisitions, and contractsExperience with interfaces between PRISM and a financial system, preferably MomentumUnderstanding of the procurement life cycle process as managed within PRISMUS Citizen with the ability to obtain basic EPA clearance (Public Trust equivalent)

5 days ago
Related jobs
Promoted
VirtualVocations
The Bronx, New York

A company is looking for a Help Desk Technician to support Unison PRISM users in a remote capacity. ...

Promoted
New Millenium Consulting
New York, New York

Experience in providing support to Desktop, Laptop, Hardware and Software. ...

Promoted
VirtualVocations
Queens, New York

A company is looking for a Tier 2 Help Desk Technician to support a Federal client. ...

CLOUD TECHNOLOGY CONSULTING
New York, New York

Title: Help Desk Technician with Office 365 experience. Provide end user Support by identify, research, resolve technical issues for Desktops, Laptops, Smart Phones (Android, iPhone), Windows Desktop 11 Operating System and Desktop Applications. IT Help Desk supporting end users. Maintain Inventory ...

City of New York
New York, New York

Office Title: Help Desk Technician. Office of Chief Medical Examiner is seeking qualified candidates to fill a College Aide-Help Desk Technician position within the IT Department. Helpdesk/desktop support for hardware and software computer systems and peripherals. ...

Lee Spring Company
Brooklyn, New York

Lee Spring Company, a global manufacturing company based in Brooklyn, NY for over 100 years, is seeking a skilled Systems Administrator.The Systems Administrator will be responsible for the installation and maintenance of our hardware, software, and global networks.The applicant should be a seasoned...

Bank Street
New York, New York

Respond to Help Desk phone/tickets from problem-diagnosis through resolution and customer follow-up. Serve as support technician for Zoom sessions and Events. The Bank Street Education Center disrupts inequity through system-level change to help design better educational experiences for both childre...

City of New York
Brooklyn, New York

KCDA has an exciting opportunity to work as a Help Desk Technician to complement our existing Information Technology team. Accept support calls and accurately log them in the Help Desk application. The Information Technology Support Technician/Specialist provides a single point of contact for end us...

CGS
New York, New York

CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). Seni...

New York State
New York, New York

Deploys a Help Desk tracking system to document all Desktop & Help Desk requests, including. Help Desk requests, metrics related to the lifecycle of a Help Desk request (. Provides Desktop & Help Desk support for all IT-related technical problems and services, including technical assistance for inco...