Help Desk Technician II

VirtualVocations
Jamaica, New York, United States
Full-time

A company is looking for a Sr. Help Desk Technician / Auditor & Documentation.Key ResponsibilitiesConduct internal IT-specific audits and create / modify IT documentationProvide technical support for end users primarily via phone, remote access, or emailManage user endpoints, software licenses, and maintain end-user operating systems and applicationsRequired QualificationsBS / BA in IT, CS, or a similar fieldCertifications such as A+, VCP, or MCSEProficient in Microsoft products, especially Excel and WordTime management and project management skillsSecurity-minded and process-oriented approach

5 days ago
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