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Bilingual Family Resource Specialist

VirtualVocations
Madison, Wisconsin, United States
Full-time

A company is looking for a Bilingual Spanish Speaking Family Resource Specialist to provide support to families in need.Key ResponsibilitiesAnswer questions via phone and email, providing resources and informationEnter referrals into the database and mentor new families through application or appeal processesMaintain strong client relationships while managing a heavy call volumeRequired QualificationsExperience with heavy call volume or call center workFluency in English and SpanishKnowledge of Medicaid Waivers is a plusExperience in coaching and providing feedbackStrong working knowledge of Microsoft Office and Google applications

9 hours ago
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