Account & Product Manager

• Demonstrate behavior that aligns with DGA’s core values of People, Pace, Passion, and Purpose.
• Act as a liaison between sales, customers, and all internal teams.
• Establish strong working relationships with the buying team, collaborating directly in their layout center to address all business needs.
• Collaborate with product development and creative teams in developing sales sheets.
• Request images of new and existing products for sales presentations.
• Work with product development for in-store merchandising and promotional opportunities.
• Coordinate sales collateral as needed.
• Maintain and update customer line lists for accuracy.
• Maintain and complete customer item set-up sheets.
• Manage the SKU setup process for non-stock line or custom products.
• Work closely with the sales team to generate and provide detailed retailer quotes for all items within assigned categories.
• Assist the sales team with various projects such as catalog and sales sheet mailings, sample mailings, competitive product, and market research.
• Manage sample requests for sales presentations and industry trade shows, tracking and ensuring on-time arrival, including the packing of samples into cartons and suitcases.
• Assist leadership in investigating and resolving disputes from store claims related to excess defectives, aiming to recover unjustly deducted funds.
• Coordinate and attend inter-department meetings on behalf of the mass sales department and assist sales managers in communicating details required to move all opportunities through the company’s order-to-shipment process.
• Collaborate with sourcing and product development teams to develop and maintain accurate internal costing.
• Manage order maintenance and maintain levels of inventory in domestic warehouses for assigned categories, focusing on minimizing excess stock and increasing reorders on profitable items.
• Partner with Walmart’s replenishment team to analyze forecasts and implement strategies that drive weekly orders and increase sales.
• Archive prototype samples for the sales team.
• Assist Product Coordinator with sample management.

Required Skills

Required Experience

• 2 years of undergraduate work, particularly in business, is preferred. A 4-year degree is highly desirable.
• Industry experience in a comparable position, or an equivalent combination of education and experience, including direct experience with Walmart.
• Must have experience working with RetailLink and QMS. Nova and Luminate experience is a plus.
• Intermediate proficiency in Microsoft Office products, particularly Excel, with the ability to learn new software quickly.

Power BI experience a plus.

• Excellent prioritization, interpersonal, multi-tasking, and organizational skills.
• Strong sense of urgency and attention to detail, with the ability to maintain confidentiality.
• Ability to follow established procedures quickly, efficiently, and accurately.
• Must be a self-starter with the ability to consistently solve both single and complex issues.
• Ability to meet varying deadlines in a fast-paced environment.
• High level of professionalism and patience when dealing with staff, vendors, and customers.
• Strong oral and written communication skills, with the ability to interact with all levels of the organization, including external customers and vendors.

Candidates must be located in the Bentonville / Northwest Arkansas area.