Technical Salesforce Consultant

Job Description

Customertimes works with major corporations throughout Europe and North America, including industry leaders in healthcare, life sciences, CPG, manufacturing, financial services, education, and the non-profit sector.

Our clients include companies such as IQVIA, UPSA, L'Oreal, Dyson, Philips, Sharp, and Danone

Qualifications

• Excellent communication skills with the ability to effectively interact with clients, stakeholders, and cross-functional teams, fluently in English
• Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field
• Minimum of 2 years of experience in Salesforce consulting, business analysis, or related roles
• Proven experience in supporting and implementing Salesforce solutions, including configuration, customization, and integration
• Basic understanding of Salesforce architecture, data model, and security model
• Ability to make informed technical decisions and recommendations based on business requirements and best practices
• Strong problem-solving skills and attention to detail
• Proactive mindset with a commitment to delivering high-quality solutions and exceptional customer experiences

Nice to have :

• Demonstrated ability to lead workshops, presentations, and demos to showcase Salesforce solutions
• Experience working with Pharma and / or CPG industries
• Salesforce certifications such as Salesforce Certified Administrator, Salesforce
• Certified Platform App Builder, or Salesforce Certified Sales / Service Cloud Consultant
• Fluent in Russian

Responsibilities

• Serve as a trusted advisor to clients, providing expert guidance and strategic recommendations on Salesforce solutions and best practices
• Collaborate with clients to understand their business objectives and requirements
• Work closely with cross-functional teams, including developers, project managers, and quality assurance analysts, to ensure successful project delivery
• Conduct workshops, presentations, and demos to showcase Salesforce capabilities and solutions to clients
• Integrate Salesforce with other systems and applications, ensuring seamless data flow and interoperability.
• Prepare and deliver technical documentation, training, and support to clients.
• Troubleshoot and resolve technical issues, providing timely and effective solutions.
• Perform data migrations, system integrations, and Salesforce instance configurations.
• Design and implement improvements in Salesforce solutions in collaboration with the development team
• Be a part of the implementation and customization of Salesforce solutions, including configuration, development, and integration
• Provide guidance and recommendations on technical decisions and best practices
• Promote the adoption of standard solutions and best practices to optimize Salesforce usage and efficiency

Working Conditions

• Trial period 3 months;
• Regular salary and position reviews;
• Flexible schedule and remote work;
• 20 working days of paid vacation leave;
• 15 working days of paid sick leave with a certificate;
• 5 day off for personal purposes;
• Medical insurance covered by employee and reimbursed by the company after supporting documents are provided to the employer.

JR-39262