Job Summary : JOB SUMMARY :
JOB SUMMARY :
Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music.
From our dozens of owned / operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales.
- we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption / fertility support.
- it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s 50 Companies that Care .
We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals.
Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.
WHO ARE YOU?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed.
At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
WHAT THIS ROLE WILL DO
- Anticipate and respond to guests’ needs
- Suggestively sell beverages and menu items; take orders
- Answer guest questions, make recommendations, up-sell liquors
- Communicate drink orders to bar through Point of Sales system
- Deliver drinks, maneuvering trays through large crowds
- Maintain line of sight / atmosphere control by circulating through your work area throughout shift
- Remove dirty glasses and dishes from tables including the lifting / moving of bus tubs up to 25lbs.
- Keep tables clean / wiped
- Clean spills, remove food, trash or other obstacles from floor using proper lifting techniques
- Maintain Aragon Ballroom safety and sanitation standards
- Follow housekeeping standards per Aragon Ballroom policy
- Keep current on all standard operating procedures
- Request identification from any guest who appears to be under 30 years of age
- Ensure responsible alcohol service per local ordinance alcohol awareness training and Aragon Ballroom alcohol policies
- Recognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the attention of the manager
- Receive payment and process credit card transactions according to Aragon Ballroom policy
- Ensure that comp and void checks are processed according to Aragon Ballroom policy
- Assist other servers and staff as needed
WHAT THIS PERSON WILL BRING
Required :
- Working knowledge of cocktail tray service, basic food service, responsible alcohol service, drink recipes and garnishes, point of sales systems
- Ability to work late hours
- Flexible schedule
- 2 years’ work experience interacting with people in a positive environment
- Ability to deal with intoxicated guests in a positive and safety minded manner
- Tolerance of all cultures, music and art forms
- Responsible Alcohol Awareness Training Certification or Equivalent
Preferred :
- Experience recognizing valid ID’s
- Experience in a live music environment
Physical Demands / Working Environment :
- Working environment is fast-paced, often loud and stressful
- Position requires extended periods of prolonged standing and working on your feet
- Must be able to lift or move up to 25 lbs using proper lifting techniques