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printer hardware manager

Revolution Technologies
New York, NY, United States
Full-time

Job description

  • Title : Printer Hardware Manager
  • Citizenship : US Citizen / Green Card Holder
  • Pay : W2 basis ONLY
  • NO C2C NO OTHER VISAS
  • Location : Manhattan, NY
  • Job Category : Information Technology

Required Skills and Experience / Must-Haves :

  • Must possess experience with working on printers
  • Must be able to provide and teach other technical how to handle lever 2 and above critical printer ticket issues
  • Responsible for working directly with Lexmark tech support center on diagnosing printer issues and opening service requests for dispatching a technician to insure devices have the maximum potential to be up and running as soon as possible.

Preferred :

  • Level 2 & 3 printer experience
  • Background in printer hardware support environments.

Education / Must-Haves :

  • High school diploma or GED equivalent.
  • Typically, 3 or more years of relevant experience in servicing, diagnosing, and repairing various types of printer issues in a timely manner

any backgrounds not pertaining to the above qualifications will not be considered for the role

8 days ago
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