Job Description
Job Description
Summary
As a Roses / Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers.
Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities :
- Provides customer engagement in positive and approachable manner.
- Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
- Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
- Independently stocks shelves and recovers merchandise in the store.
- Accurately handles customer funds and processes transactions using the POS system.
- Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
- Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements :
Education : Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience : Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements : Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height;
must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
Availability : Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.
Skills and Competencies : Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving / Decision Making, Job Knowledge and Relationship Management.
Working Conditions
Retail store environment where extended periods of standing are required
Retail store stockroom environment subject to fluctuations in temperature
Frequent lifting and maneuvering of merchandise and displays.
Exposure to dust and extreme temperatures while unloading trailers.
Scheduled work hours may vary, to include evenings and weekends.
- Occasional use of ladders required.
Customer Service Associate
As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and mer...
(WFH) Customer Service Travel Specialist
Are you ready for an exciting opportunity to learn a new skill set while working from the comfort of your own home? We are on the lookout for individuals who are passionate about travel and eager to join our team as a Customer Service Travel Specialist. As a key player in our agency, you will be res...
Customer Service Associate
The Client Service Associate acts as an advocate for our clients, connecting them with the necessary resources and providing valuable feedback to improve our products and services. REMOTE - Client Service Associate. Client Service Associate opportunity with the possibility of becoming a permanent po...
Customer Service Associate - Temporary
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive...
Customer Service Associate PT
The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers. Supports a strong commitment to world class customer s...
Pharmacy Customer Service Associate
Pharmacy Customer Service Associate | Walgreens. ...
Customer Service Associate
The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines, policies and procedures. Demonstrate strong customer service communication skills, effectively address...
Customer Service Rep / Associate Client Support Consultant
Associate Client Support Consultants. Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?. You carry the weight of ADP's service reputation and client satisfaction in your hands. ...
Customer Service Associate REMOTE JOB
Customer Service Associate that will be the liaison between our company and its current and potential customers. Attracts potential customers by answering product and service questions and suggesting information about other products and services. Recommends potential products or services to manageme...
Customer Service/Sales
The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist. Job DescriptionPosition Purpose:Customer Service/Sales associates provide fast, friendly service by actively seeking out custo...