Job Summary
Clean Resort hallways and storage rooms in accordance with our policies and 4-Star / 4-Diamond standards. Greet guests and engage in polite and professional conversation appropriate.
Assist Room Attendants stocking carts, emptying soiled linens, bagging linen to be sent to cleaning service.
Essential Duties And Responsibilities
- Clean assigned halls and rooms in a professional manner as outlined in training manual.
- Ensure all rooms and hallways are in compliance with 4-Star / 4-Diamond expectations.
- Stock cart before and after your shift and have it prepared for the coming shift.
- Take soiled linens to staging area for pickup by laundry service, stock clean linen in appropriate rooms.
- Utilizes proper / approved cleaning materials and solutions.
- Performs other job related duties as assigned.
Qualifications
Ability to tactfully and diplomatically deal with the public and staff. Must possess excellent business sense and high professional ethics.
Must possess a high regard for team member service and team member relations.
EDUCATION and / or EXPERIENCE
High School diploma or GED required. Minimum one (1) year experience in Hotel Housekeeping operations (Two (2) years hotel housekeeping experience preferred).
Casino experience preferred but not required.
LICENSES, CERTIFICATES, REGISTRATIONS :
Must undergo and successfully pass a background investigation to obtain and maintain a gaming license issued by the Morongo Gaming Agency.
LANGUAGE SKILLS :
Must be able to read, write & speak English. Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
Must have the ability to speak effectively with team members or team members of organization.
MATHEMATICAL SKILLS :
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
REASONING ABILITY :
Must have the ability to carry out instructions furnished in written, oral or diagram form and have the judgment to decide which procedures
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