ServiceNow Developer, Vice President

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve.

We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility.

This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.

Role Summary

Serve as the functional and technical subject-matter-expert and platform architect for ServiceNow platform and ServiceNow Vulnerability Response and Configuration Compliance

Major Responsibilities

• Responsible for the development and sustained support of multiple products.
• Take ownership and collaborate with various process / function owners and SMEs across IT, Security and other stakeholders to implement and enhance capabilities.
• Solution design, configuration / development, testing and support of ServiceNow Vulnerability Response and Configuration Compliance capabilities.
• Design, implement and support runbooks Vulnerability Response and Configuration Compliance processes and procedures.
• Implement and support dashboard and reports.
• Analyze existing security processes and workflows, identifying areas for improvement, consolidation, and enhancements.
• Engage in day-to-day operational support and continuous capability improvement.
• Engage in on call support as needed.
• Maintain adequate operational documentation and reporting.

Skills and Competencies

• 8+ years of experience with ServiceNow platform architecture, implementation, administration, configuration, development, integration, support and continuous improvement.
• 4+ years of functional and technical experience with ServiceNow Security Incident Response, Vulnerability Response, Configuration Compliance and Performance Analytics capabilities.
• 4+ years of technical experience with Discovery / CMDB.
• 4+ years of technical experience with ITSM, GRC and IT Asset Management is preferred.
• 2+ years of technical experience with Flow Designer.
• Technical experience with Service Portal (widgets, server scripting, client scripting, CSS, HTML, Portal Configuration).
• Technical experience with the implementation of performance analytics.
• Technical experience with the implementation of third-party integrations (Qualys, Tanium, Veracode) to ingest vulnerabilities and policy compliance scan data is required.
• In depth understanding of Vulnerability Management process.
• Experience implementing REST API integration with third party tools.
• Experience with the implementation of workspace, analytics, dashboard and reporting.
• Experience with ServiceNow APIs, ServiceNow Workflows, UI Pages, UI Macros, Business Scripts, Client Scripts, UI Scripts, UI Actions, UI Policies, Script Includes, Security Rules.
• Prior experience working on an agile development team.
• Experience with scripting languages such as JavaScript, Angular.js, PowerShell.
• Experience with backend SQL Server development is preferred.
• Excellent collaboration, verbal, and written communication skills.

Education

Bachelor's degree in Computer Science or a closely-related discipline, or an equivalent combination of formal education and experience

The typical base pay range for this role is between $145K - $182K depending on job-related knowledge, skills, experience and location.

This role may also be eligible for certain discretionary performance-based bonus and / or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays.

For more information on our Total Rewards package, please click the link below.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business.

We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.