Sr. Representative, Facilities (Onsite Jacksonville, NC)

Description

This is an on-call role. Must be available 24 / 7 in case of emergency. Must live within 30 mins of the Jacksonville, NC site.

The Sr. Representative, Facilities maintains a safe, functional and comfortable workplace environment. Performs a variety of hands-on, semi-skilled and unskilled tasks in the maintenance, alteration and repair of the building, grounds and related facilities and equipment using a variety of hand and power tools.

May work independently, as part of a team and / or accompanies and / or assists and co-ordinates skilled trades services.

Plans the overall preventive maintenance and work activities schedule. Identifies equipment or systems for repair, replacement or upgrade prior to necessity and assists in the selection of maintenance equipment and materials needed.

Takes active role in space reconfigurations. 50% of duties are facilities related.

A NEW CAREER POWERED BY YOU

Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging?

Would you like to join a company that earns World’s Best Workplaces, Happiest Employees, and Best Companies for Career Growth awards every year?

Then Concentrix is just the right place for you!

As a Sr. Representative, Facilities , you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as game-changers.

Together, we help the world’s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation.

And due to continued growth, we’re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great opportunity to reimagine an all-new career journey and develop friends for life at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed.

Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

WHAT YOU WILL DO IN THIS ROLE

• Security may monitor and maintain security related systems including badges, access systems and CCTV cameras. 20% of duties are security related
• Administration weekly site checklists, security reports, tracking site expenses, procuring quotes, inputting requisitions;

invoice processing; basic PowerPoint and Excel reports; data collection. - 30% of duties are administration

• Performs other related duties as required. SPECIFIC RESPONSIBILITIES (Facilities) :
• Assembles & Installs whiteboards, pictures, shelves and other wall hangings and furnishing products
• Performs and co-ordinate with trades regular emergency generator testing and fueling & HVAC repair
• Performs and co-ordinates with trades and technicians, fire systems service, repair, testing and inspections
• Respond to all Facilities critical equipment alarms during regular hours and after hours
• Applies paint to building interiors, equipment, fixtures, paint or stain cabinets, doors and woodwork, filling in and / or smoothing drywall surfaces
• Replaces minor electrical fixtures such as fuses, sockets and switches arranges for servicing and repair
• Assist in occasional janitorial functions
• Moves, repairs and / or replaces office furniture and equipment
• Orders, stores and distributes maintenance, janitorial and office supplies
• Co-Ordinates repair of security cameras, magnetic locks and card readers
• Spreads salt and shovels snow from walkways and entrances
• Assists operations in preparation for special events
• Identifies and corrects safety hazards
• Installs, maintains and repair plumbing fixtures including clogged drains, sinks, urinals and toilets, replaces washers / leaky faucets and flush valves.
• Participates and works with joint health and safety committee
• Develops, implements and maintain energy savings programs with operations

SPECIFIC RESPONSIBILITIES (ADMINISTRATION)

• Track and document expenses
• Monitor invoices and ensure payments are on time
• Request quotes, input in the Purchase Order system
• Track building asset lists and equipment
• Proficient in Outlook for email
• SPECIFIC RESPONSIBILITIES (Security) :
• Control of general access to the facility. Monitoring of security cameras and review of daily security logs
• Photograph all new employees & create security badges
• Activate and deactivate Visitor cards, temporary employee cards and employee cards
• Trouble shoot or manipulate security doors and equipment
• Generate attendance reports for Management
• Trouble shoot and repair security systems
• Generate monthly card holder audits and match to HR active lists
• Escort Visitors / Contractors inside the building.
• Respond to all security alarms during business hours and after hours
• Investigate and report all security issues
• Assist reception with monthly card audits on all temp employee and visitor badges
• Monthly inspection on all fire safety equipment and log findings

YOUR QUALIFICATIONS

Education / Knowledge

• High School Diploma or equivalent
• Knowledge of procedures used in scheduling and organizing work
• Knowledge of safety principles and practices in building maintenance work
• Knowledge of methods, materials, tools and equipment required in carpentry, painting, electrical, plumbing, HVAC, concrete work and hand tools.
• Knowledge of the operations of fire safety and emergency power systems including emergency generators in commercial buildings
• General methods and practices used in a variety of building trades, such as carpentry, general construction, electric, plumbing, painting, and heating / air conditioning systems.
• Basic computer skills related to data entry / retrieval. & Microsoft Office
• Basic principles and practices of record keeping.

Experience / Skill :

• Five years of building maintenance with a range of skills, activities and equipment
• Demonstrated hands on mechanical aptitude
• Ability to read, write and perform fundamental arithmetic calculations
• Ability to perform semi-skilled maintenance and repair work at the journey level in one or more of the following trades : plumbing, painting, carpentry, HVAC, fire safety systems and emergency generators, access control systems
• Read and understand blueprints, construction drawings and schematics.
• Must have a driver’s license and access to a reliable motor vehicle.
• keep extensive records and prepare detailed reports of work done, time spent, and materials used.
• Perform hand and bench work using power tools and other equipment
• Must understand basic blueprints and work from rough sketches; prepare rough sketches.

Career Framework Role

Provides leadership to managers, supervisors and / or professional staff. Is accountable for the performance and results of multiple related units.

Recommends operational objectives and develops departmental plans, including business, production and / or organizational priorities.

Controls resources and policy formation in area of responsibility. Decisions are guided by resource availability and functional objectives.

Develops and administers performance requirements; may have budget responsibilities.

WHAT’S IN IT FOR YOU

One of our company’s Culture Beliefs says, We champion our people. That’s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers.

In this role, you’ll also be provided with :

• Extensive benefits including 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)
• Health and wellness programs with trained partners to help promote a healthy you
• Mentorship programs that support your rewarding career journey
• A modern, state-of-the-art office setting with advanced technologies and a great team
• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support

REIMAGINE THE BEST VERSION OF YOU!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their employer of choice.

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.

They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.

Location :

USA, Jacksonville, NC

Language Requirements :

Time Type : Full time

Full time

Physical & Mental Requirements : While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment.

Work is generally sedentary in nature.