Regional Manager - East

OVERALL RESPONSIBILITIES :

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Oversee the operations for the Eastern US facilities, including Alpharetta, GA and Tampa, FL. Manage a team of highly proficient Sales Executives while developing sales strategies, conducting interactions for potential sales opportunities, identifying valid leads, and following up and coordinating with sales management.

Actively work with the Business Line Director to grow sales in various service areas, such as ITE, consumer goods, machinery, lighting, and laboratory.

ESSENTIAL FUNCTIONS :

Operational management of the Eastern region and labs, maintaining compliance with TÜV SÜD Policies and ISO17025 Guidelines.

Set operational KPIs to monitor region performance, including all associated supervisory responsibilities, assessing training needs, and conducting performance reviews.

• Manage your direct sales team to their target and projection.
• Create detailed business plans to facilitate the attainment of goals and quotas.
• Create an annual budget and financial forecast, monitor spending continuously, and provide monthly adjustments to the forecast as required for each site within the region.
• Collaborate with other Regional Managers to ensure sites are staffed and equipped to meet business needs and forecasted growth plans.
• Work to streamline processes and workflow.
• Support customer meetings, inquiries, and testing to support business development in the region.
• Oversee the Alpharetta and Tampa team to ensure operational performance and timing of projects are maintained to maximize revenue and margin to meet customer performance / timing targets and company financial goals.
• Support the hiring, training, growth, and development of technicians and engineers.
• Develop lab and equipment strategy and best practices to support efficient and cost-effective lab operations.
• Create future strategic plans.
• Provide professional after-sales support to enhance customers’ dedication.
• Assist in negotiating agreements with current and prospective clients.
• Ensure site operations maintain compliance with environment, health, and safety (EHS) requirements.

KNOWLEDGE, SKILLS, AND ABILITIES :

• Well-versed in the technical / engineering details related to modern technology / TIC business.
• Demonstrated ability to manage lab operations to drive revenue and satisfy customer deliverables.
• Demonstrated leadership and supervisory experience.
• Demonstrated ability to work independently and in a team environment.
• Demonstrated excellent oral and written communication skills.
• Knowledge of MS Word, Excel, and PowerPoint.
• Ability to multi-task and handle deadlines.
• Thrive in a fast-paced environment and work well under pressure.
• Articulate, professional, courteous, and effective manner with internal and external customers.
• Customer service-oriented.
• Self-starter with a positive outlook and motivated attitude.

EDUCATION :

Bachelor’s Degree or equivalent education preferred.

EXPERIENCE :

• Minimum 3-5 years experience in product safety compliance services.
• Minimum 5 years of supervisory / leadership experience, including development of individuals and teams.
• Minimum 5 years operational experience in a lab environment with financial / cost responsibilities.
• Knowledge of market research, sales, and negotiating principles.
• Excellent communication / presentation skills and ability to build relationships.
• Organizational and time management skills.
• Enthusiastic and passionate.

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