Warranty Engineer

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Job Number : 66351

Group : Magna Mechatronics, Mirrors & Lighting

Division : Magna Mirrors North America Technical & Engineering Center

Job Type : Permanent / Regular

Location : GRAND RAPIDS

Work Style : About us

About us

We see a future where everyone can live and move without limitations. That’s why we are developing technologies, systems and concepts that make vehicles safer and cleaner, while serving our communities, the planet and, above all, people.

Forward. For all.

Group Summary

The Mechatronics, Mirrors and Lighting group specializes in automotive technologies that are driving the future of mobility.

Combining a deep systems knowledge to develop unique vehicle access experiences, intelligent visions systems and advanced automotive lighting technologies, MML's expertise light the path to innovation, safety and styling.

About the Role

Perform and analyze product testing of warranty returns. Aid in the development of efficient and effective systems to receive, analyze, interpret, and report out warranty parts and data.

Provide input on warranty problems and recommend process and design changes, if necessary. Assist in customer- driven root cause analysis.

Visually / functionally inspect warranty part returns and assist in determining disposition on any non-conforming product.

Perform other duties as necessary including computer spreadsheet and database entry and reporting. *This role will be supporting our OEM's in the Greater Detroit area.

Support is done both in person and remote.*

Your Responsibilities

• Perform product testing using a variety of different methods and audit products and processes to ensure system compliance with customer requirements / specifications
• Provide input on causes or reasons for quality problems and recommend process or design changes if necessary
• Gather and summarize data for monthly quality reports and properly handle and dispose of any hazardous waste material in proper areas
• Work with other engineering departments to develop effective analysis processes
• Analyze computerized and / or manual data and ensure customer-provided data is accurate
• Perform quality system audits in support of Company and customer standards

Who we are looking for

• Ability to work without direct supervision
• Demonstrates strong written / verbal communication skills to communicate with internal and external contacts
• Demonstrates ability to troubleshoot, update and work on all processes / testing / customers in designated area of responsibility
• Strong project management and problem-solving skills to work on complex projects independently under minimal work direction

Your preferred qualifications

• Bachelors Degree in Engineering or related field OR equivalent schooling and work experience
• Advanced SPC skills to analyze, draw conclusions and recommend course of action
• Ability to lift 40 pounds or more

What we offer

At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies.

We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects.

Because we believe that your career path should be as unique as you are.

Site Benefits

• 401K Matching program AND 401K base Company paid contribution
• Medical, Vision, Dental, and Prescription coverages, pay for the ones you need, not the ones you don’t!
• Company Paid Short term and Long term disability
• Competitive vacation plan
• Company paid safety prescription glasses and other PPE as needed
• Tuition reimbursement program
• Wellness gym and smoking cessation programs
• Profit Sharing / bonuses for hourly and salary employees
• Mentorship and Leadership development programs
• Eco Friendly with a high emphasis on carbon neutrality
• AND many more!

Awareness. Unity. Empowerment.

At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer.

We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity.

Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email to comply with GDPR requirements and your local Data Privacy Law.