IT Network Manager - Infrastructure & Telephony

IT Network Manager - Infrastructure & Telephony-(180887)

At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day.

As we work to weave diversity, equity, and inclusion into our work and foster a sense of belonging throughout the company and within our communities, we constantly ask ourselves : What is our impact on the world?

Watch Our Story :

Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world.

The role of the Network Manager for Infrastructure & Telephony, is to lead the team of network and voice engineers who manage and maintain the organization’s TCP / IP network infrastructure, wide-area networks (WAN ), Local Area Network (LAN), and Voice Over IP (VOIP) connectivity.

This role also manages HDR’s voice platform and participates in the management of our datacenters.

This individual collaborates closely with their peer IT team managers in Infrastructure, Information Security and Support Services.

An efficient IT manager will apply proven communication and problem-solving skills to facilitate productivity of their team members with each other, as well as collaborating with other teams.

The desired results provided by a good IT manager include achieving individual and team goals, which support stability, growth and profitability for the company.

In-depth dialogues, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and / or highly confidential nature.

Communications may involve motivating, influencing, educating and / or advising others on matters of significance.

Build and maintain a proficient team of network engineers

Monitor support and escalation requests and prioritize across the team

Document and maintain processes and procedures required for normal day-today operations

Provide technical leadership for complex project work

Take responsibility for operations of a production section, including staff development, profitability, morale, quality control and marketing support.

See that all work is planned, organized, controlled and evaluated through a proactive project management system.

Implement, monitor and support company policy.

Select, train, develop and manage technical personnel.

Demonstrate experience in management and development of multidiscipline teams.

Function as Project Manager and focus on production on projects, in addition to management responsibilities.

Take administrative responsibility for section staff and technical service functions, and lead and coordinate services with other sections.

Experience in enterprise network operations technologies such as routers, switches, routing protocols, and VLANs.

Preferred Qualifications Experience in working with business users to establish priorities and manage expectations

Self-starter, with the ability to handle multiple tasks and deadlines with minimal supervision

Strong verbal and written communication skills and capable of performing tasks in a dynamic environment, many times working under tight delivery schedules

An attitude and commitment to being an active participant of our employee-owned culture

Professional networking certifications a plus CCNA / CCNP / CCIE / JNCIE or equivalent

Public cloud certifications a plus advanced networking, cloud network engineer, or equivalent

Preference given to local candidates

Required Qualifications

• Bachelor's degree in Computer Science or closely related field
• A minimum of 10 years related experience
• A professional registration or license
• Experience in working with business users to establish priorities and manage expectations
• Experience in database development and administration desired
• Self-starter, with the ability to handle multiple tasks and deadlines with minimal supervision
• Strong verbal and written communication skills and capable of performing tasks in a dynamic environment, many times working under tight delivery schedules
• Engineering and / or Construction background a plus
• An attitude and commitment to being an active participant of our employee-owned culture is a must

What We Believe

HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day.

This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.

Our Commitment

As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.

Our eight Employee Network Groups (Asian Pacific, Black, Hispanic / Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute.

Each group has an executive sponsor and is open to all employees.

Primary Location

United States-Nebraska-Omaha

Industry

Schedule

Full-time

Employee Status

RegularBusinessClass : Marketing and Admin

Job Posting

Aug 15, 2024