As a Service Advisor, you’ll be at the forefront of the automotive industry, promoting the most innovative parts and accessories available on the market today, and working with the latest in diagnostic technology in a state-of-the-art environment.
Reporting to the Service Manager, you will be responsible for coordinating customer vehicles for servicing, ensuring high levels of customer satisfaction and maximizing departmental profitability.
This role will give you the opportunity to work for one of the world’s leading car brands, and to deal with customers from a wide range of backgrounds.
In return, we offer :
Commission-based income based on your abilities
Ongoing comprehensive training both online and in-person to help you grow
Great benefits package including insurance, vacation, and retirement
Responsibilities
Processing repair orders, quotes, and invoices
Providing customer support via phone and face-to-face at the dealership
Qualifying customer problems and logging them for technicians to review
Ensuring customer approval for all remedial work to be carried out
Promoting our range of vehicle parts and accessories
Internal coordination of service work to adhere to commitments made to customers
Estimating costs and time for work to be carried out, and maintaining customer contact to ensure smooth delivery of vehicle
Qualifications
Prior experience as a service advisor or service writer required
Candidates MUST possess above-average phone and communication skills
Must bring a positive, upbeat attitude to this role and be completely comfortable upselling clients on products and services
Excellent follow-up and follow-through skills to ensure client satisfaction
Must have the ability to communicate technical information in non-technical terms to clients
Ability to evolve and adapt to changing business needs
We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Service Advisor at Tally CDJR
We are a part of the fast-growing Morgan Auto Group, a Florida leader in automotive retail.We are looking to add a qualified .We offer our associates a team environment, great benefits and ongoing training and support.Growth opportunities are available! ....
Eyewear Customer Service/Sales Advisor Part Time
Provide patients with exceptional customer service by understanding and advising the patient’s needs . Willing to learn about industry, product, and services . ...
Automotive Service Advisor
Initiates automotive services and repairs by ascertaining performance problems and services requested; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer rapport and records. Our community minded family business is dedicated to providi...
Service Advisor
The Service Writer is responsible for scheduling service work in the service department and for selling additional needed service to customers. We are looking to hire a full-time, motivated, Service Writer to enhance our service team! We are willing to train the right person for the job and are look...
Service Advisor
Prior experience as a service advisor or service writer required. As a Service Advisor, you’ll be at the forefront of the automotive industry, promoting the most innovative parts and accessories available on the market today, and working with the latest in diagnostic technology in a state-of-the-art...
Sr. Customer Service Advisor - Research & Communications
Customer Service Advisor - Research & Communications. Functional CategoryCustomer Service. Reports toSupervisor, Customer Service. ...
Customer Service Advisor - Jiffy Lube Multicare
We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, br...
Service Advisor
We are looking for a few talented service advisors to join our team. Service Advisors wanted! Six Figure earning potential for high performers! EARNING POTENTIAL: $50,000 - $120,000+ /year. Are you a top performer and consistently deliver the best numbers in your service department?. ...
Advisor, Service Product Line Management, Remote North America
As the Maintenance Services Product Line Manager, you will be responsible for evangelizing Ciena's current and new maintenance services globally. Reporting to the Director Services Product Line Manager for the Maintenance business located in Ottawa, Ontario, Canada (EST), the ideal candidate must ha...
Customer Service Advisor
The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. The CSA will promote sales and service to customers. ...