Guest Relations Associate

Crossroads Pet Resort
10832 Knott Avenue, CA, US
$16-$19 an hour
Full-time
Benefits :
  • 401(k)
  • 401(k)
  • Bonus based on performance
  • Company parties
  • Free uniforms
  • Health insurance
  • Benefits / Perks

    • PM Shift Tuesday - Friday 2-7 : 30. Must be available for some Saturdays and available Sunday from 3 : 30pm-6 : 30pm
    • Career Advancement Opportunities
    • Competitive Compensation
    • Fun Working Environment
    • Interact with Pets

    Job Summary

    Are you a pet lover with a passion for customer service? If so, we’d like to hear from you! We are seeking an outgoing and organized individual to be the Front Desk Associate at our busy clinic.

    As the Front Desk Associate, you will be the first point of contact for our customers. You will greet pet owners and check in pets, schedule appointments, process payments, and generally ensure that a clinic is a welcoming place.

    Responsibilities

    • Greet owners as they arrive
    • Check-in animal patients for their appointments
    • Collect and confirm pet and owner information
    • Answer phones
    • Schedule, confirm, and cancel appointments
    • Process payments
    • Other administrative duties, as assigned

    Qualifications

    • Excellent customer service skills
    • Effective communication with clients and coworkers
    • Comfortable working with a variety of animals
    • Proficient in Microsoft Office, scheduling software, and other technology
    • 22 days ago
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