Office Assistant

Overview

POSITION SUMMARY

Greets family and visitors, answers general inquiries, assists / directs to the appropriate party,

performs clerical tasks and assists with residents needs as needed.

Responsibilities

ESSENTIAL FUNCTIONS

Essential Duties

1. Operate office equipment such as fax machines, scanners, copiers, and use computers

for spreadsheet, word processing, database management, and other applications.

2. Answer telephones with pleasant demeanor using PVM approved greeting, give

information to callers, take messages, or transfer calls to appropriate individuals.

3. Greet persons entering establishment with pleasant demeanor using PVM required

greetings, determine nature and purpose of visit, and direct or escort them to specific

destinations or appropriate persons according to their needs.

4. Mail newsletters, promotional material, or other information / documents using computer,

mail, or facsimile machine to ensure timely receipt of information.

5. Prepare monthly newsletters and activity calendar, & event flyers using computer

software to keep residents informed.

6. Organizes and maintain reported maintenance work orders received from residents and

staff upon receipt.

7. Perform administrative support tasks, such type, format, proofread, and recommend

revisions on documents and make copies of correspondence or other printed material.

8. File and maintain records following record retention policy.

9. Distribute incoming mail or other materials on day received and prepare outgoing mail by

next scheduled pickup.

10. Schedule space or equipment for special programs, meetings, or events

11. Attend and participate in all appropriate meetings and training opportunities in order to

keep informed on current information and skill development.

12. Follow established policies and procedures including but not limited to :

o Presbyterian Villages policies and procedures.

o Safety policies and procedures.

o Federal, state and local regulations.

13. All other duties as assigned

Qualifications

SKILLS & ABILITIES

Education : High School Graduate / General Education Degree (GED) or enrolled in program if

under age 18.

Experience : One to two years related experience

Computer Skills

Must have proficient skills in computers and Microsoft Office Software.

Certificates & Licenses

PHYSICAL DEMANDS

Handling

Reach

Outward / Above

Shoulder

Lift / Carry 20 lbs. or

less

Vision (Near,

Distance)

Sense of SoundAbility to hear on

phone and visitors

to reception desk.

The ability to hear

Work Environment

The employee will work in a normal office environment.