Events Manager

Position Information

General Information Position Number 007743 Vacancy Open to All Candidates Working Title Events Manager Position Designation EHRA Non-Faculty Employment Type Permanent - Full-time Months per Year 12 Work Schedule Typical work hours are 8 : 00 am 5 : 00 pm, Monday Friday;

however this position requires flexibility working some weekends, evenings, or early hours to accommodate operational or event needs.

Hours per week 40 FLSA Status Exempt Division Academic Affairs Department School of Professional Studies Work Location The Dubois Center Salary Range $58,000 - $60,000 Primary Purpose of Department The School of Professional (SPS) reports to the division of Academic Affairs, reporting to the Provost and Vice Chancellor for Academic Affairs.

SPS works collaboratively with departments, colleges, and academic support units to ensure integrated partnerships for enrollment growth, student success and faculty effectiveness in teaching.

Primary Purpose of Position This is one of two Event Manager positions at The Dubois Center, working cohesively to oversee events and collaborate with a variety of internal and external clients.

This role serves as a liaison between clients, vendors, and staff, articulating vision and building relationships with potential clients and stakeholders to ensure events run smoothly and successfully, meeting clients’ objectives and expectations.

Responsibilities include managing every aspect of an event, coordinating and connecting clients with vendors for catering, parking, AV needs, and other services, ensuring timely completion of each element.

This position requires conveying accurate, legally binding information and UNC Charlotte policies and procedures while providing outstanding customer service.

Understanding and embodying the mission of The Dubois Center is essential for attracting like-minded clients. The Event Manager handles both large and small high-profile university events, understanding assigned space under University Policy 601.

6 for Scheduling of University Space. During events, the Events Manager ensures smooth operation, troubleshooting issues, and addressing unexpected challenges with flexibility and quick solutions.

Effective communication is crucial to keep clients, vendors, and staff informed about event details and changes. Exceptional organizational skills and managed communication are essential.

The Event Manager may assist with writing policies related to event management and is expected to resolve internal relations with event clients as needed.

This position also provides clear direction to auxiliary staff for event setup and teardown as required.This position is part of The Dubois Center operational staff, reporting to the Associate Director.

It is a team-focused role requiring adaptability and flexibility to cover events on weekends and after business hours and to fill in for operational staffing needs as necessary.

Additionally, this position may be assigned special projects such as academic room scheduling and coordinating VIP parking requests.

Proficiency in event scheduling software is required to schedule events and pull enrollment data / projections as needed for growth and activation of The Dubois Center.

Summary of Position Responsibilities The Event Manager position at The Dubois Center involves working closely with another Event Manager to oversee events and collaborate with various clients.

The role acts as a liaison between clients, vendors, and staff, managing every event aspect to ensure smooth and successful operations within budget.

Responsibilities include coordinating with vendors for services like catering and AV needs, ensuring compliance with UNC Charlotte policies, and embodying The Dubois Center’s mission.

The Event Manager handles both high-profile and smaller university events, troubleshooting issues and adapting to unexpected challenges.

Effective communication and organizational skills are essential. Additional duties may include writing event management policies, directing auxiliary staff, and resolving client relations.

The position requires flexibility to cover events outside regular hours, assist with special projects like academic room scheduling, and coordinate VIP parking requests.

Proficiency in event scheduling software is necessary.Additional duties include the knowledge to interpret UP 601 (scheduling of space) since policies and procedures at The Dubois Center are unrelated to those on campus within CRES.

Minimum Education / Experience

• A degree in Event Management, Hospitality Management, Business Administration, Marketing, or a related field with 1 year of event management experience or 5 years of proven event management experience managing high profile events.
• 1 year of experience in managing budgets, negotiating contracts with vendors, and coordinating logistics.
• Flexibility and adaptability is a must due to events that often require working outside regular office hours and weekends.
• Demonstrated ability to lead an event, delegate tasks effectively, and foster a collaborative work environment.
• Strong skills in building and maintaining client relationships, with a focus on customer satisfaction and retention.
• Proven track record in identifying challenges, proposing solutions, and implementing effective resolutions during events.
• Ability to adapt to changing priorities, work under pressure, and handle unexpected situations with professionalism.
• Excellent verbal and written communication skills to effectively interact with diverse stakeholders, negotiate contracts, and present ideas clearly.
• Dedication to delivering high-quality events that exceed client expectations and align with organizational goals.
• Proven ability to foster and thrive in a team-driven positive work environment, fulfilling commitments, meeting deadlines, and contributing to a harmonious team dynamic.

Preferred Education, Knowledge, Skills and Experience

• Professional certifications such as Certified Meeting Professional (CMP), Certified Special Events Professional (CSEP), or similar credentials.
• In-depth understanding of event industry trends, best practices, and emerging technologies.
• Ability to develop and execute strategic plans for event growth, client retention, and operational efficiency.
• Proficiency in event management software, CRM systems, and or digital marketing tools.
• Ability to innovate and bring fresh ideas to event design, programming, and attendee engagement.
• Higher education experience in event management.

Necessary Certifications / Licenses Preferred Certifications / Licenses

• CSEP
• Meeting and Event Planning Certificate

Special Notes to Applicants

• This posting will be used to fill two positions, 007743 & 000093.
• This position is primarily on-site at The Dubois Center at UNC Charlotte Center City, involving face-to-face interactions.

Occasional telework may be permitted once the employee is fully trained, subject to the supervisor’s discretion based on operational needs.

• UNC Charlotte Benefits Information :
• The finalist will be subject to a Criminal Background Check and / or a Motor Vehicle Report.

Posting Open Date 06 / 20 / 2024 Posting Close Date 07 / 07 / 2024 Open Until Filled No