Safety Services Officer

Position Summary Information

Summary Patrols University property to ensure compliance with university policies, local, state, and federal laws and responds to emergency calls to protect persons or property from crimes or other hazards.

May be assigned to any shift, which could include working holidays and weekends. Essential Duties and Responsibilities Other duties may be assigned.

• Patrols University property in a vehicle or on foot to provide security and traffic control.
• Responds to emergency and non-emergency radio calls.
• Provides assistance at the scene of first aid incidents / accidents; takes and writes incident / accident reports, including those of missing / stolen property and criminal activity.
• Assists with conducting accident and crime investigations, securing incident scenes, and preparing associated reports and documents.
• Provides escort services for visitors, students, staff, faculty, and individuals and provides public assistance.
• Provides building security, including locking and unlocking doors.
• Writes and files daily activity report with a superior officer.
• Must possess a valid California driver’s license and a clean driving record.
• Must possess a valid California Department of Consumer Affairs Guard Registration Card at the time of hire and maintain current registration as a condition of continued employment.
• Must be willing to work weekends and holidays, as well as day, swing, and graveyard shifts.

Supervisory Responsibilities This job has no supervisory responsibilities. Other Knowledge Skills and Abilities OTHER SKILLS AND ABILITIES : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and / or ability required.

• Ability to work shift assignments as required by the department, which may include working holidays and weekends.
• Ability to conduct crime deterrence and prevention programs.
• Skill in completing accident and criminal investigations.
• Skill in providing protection services to individuals on campus.
• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Knowledge of laws, regulations, methods, and techniques in the area of the security function.
• Ability to react calmly and effectively in emergency situations.
• Skill in building security and lock procedures.
• Skill in the use of personal computers and related software applications.
• Must be able to pass a speed and accuracy typing test at a rate of twenty-five (25) words per minute or more, after adjustment for error.
• Ability to make judgment calls on sensitive, confidential issues.
• A thorough knowledge of Business English and arithmetic, general office methods, procedures, and practices.
• Ability to read and write at a level appropriate to the duties of the position.
• Ability to use independent judgment and to manage and impart confidential information.
• Ability to gather data, compile information, and prepare reports.
• Excellent telephone courtesy, knowledge, and experience.
• Ability to interpret, adapt, and apply guidelines and procedures.
• Ability to create, compose, and edit written materials.
• Ability to resolve customer complaints and concerns.
• Ability to investigate and analyze information and draw conclusions.
• Education and / or Experience High school diploma or general education degree (GED); and 3 years related experience and / or training;

or equivalent combination of education and experience.