Job Description
Job Description
Description / Job Summary
The Portfolio Manager completes compliance, credit administration, and loan servicing responsibilities and serves as an information resource for the Commercial Lending Department.
Responsibilities / Duties
Compliance & Credit Administration
- Monitors and reviews Borrowing Base Reports (BBR) for compliance, following up with customers as needed
- Monitors, reviews, and follows up for financial statements on accounts that are required to provide financials
- For loan participations, monitors and follows up with lead lenders on accounts where periodic financial information is required
- Identifies and resolves issues with above monitoring responsibilities
- Ensures conditions of loan approvals are satisfied
Portfolio Servicing
- Assists Commercial Lenders by processing renewals, new loan requests, and loan servicing actions
- Monitors construction loan inspections, disbursements, and billing of undisbursed fees, reporting issues or concerns to the Commercial Lender for resolution
- Works with corporate legal counsel on issues as diverse as review of loan participation documentation, eligibility opinions, and other actions requiring legal counsel's assistance and input
- Monitors covenant compliance, ensuring timely and thorough compliance
- Requests periodic financial statements from customers to maintain current financial information
- Serves as tertiary contact for key loan relationships and key loan particpation partners
Commercial Lending Support
- Assists support staff with loan document production by reviewing loan documents to ensure they include the correctlegal descriptions, note terms and covenants, and conform with the terms of approval
- Provides assistance and guidance to support staff with quarterly calculations of unused fees to ensure accuracy
- Provides guidance to support staff on customer relationship issues when the primary lender is unavailable
- Coordinates with Loan Accounting Operations with servicing fees on loans sold, participation loan accounting setup on participations purchased, and other general accounting questions when the primary lender is unavailable
Back-Up Resource
- Serves as the back-up resource to the support staff
- Completes loan processing
- Provides customer service
- Creates board reports
- Completes account maintenance
Reporting
- Utilizes on-line research, published reports, contacts within the Farm Credit System, and other resources as needed to maintain and enhance knowledge of specific industries and targeted prospects
- Develops and maintains understanding of risks specific to specific industries and shares information within the Commercial Lending Department
- Utilizes industry knowledge in financing and servicing discussions
- Creates standard quarterly reports on large loan relationships, utilizing information obtained from the Commercial Lender
Data Security and Confidentiality
Appropriately protects the confidentiality, security, and integrity of the Association's systems and data and clients' data
Required Skills
- Working knowledge of accounting principles, practices and methods
- Working knowledge of credit processing and procedures
- Skill in listening and conveying awareness of a customer's problem or issue to find resolution
- Skill in utilizing a systematic approach to problem solving
- Skill in interacting and working effectively with others
- Skill in engaging, colloaborating and building trust amongst team members, along with establishing and maintaining cooperative working relationships.
- Ability to work independently, being self motivated
- Skill in gathering, compiling, organizing and analyzing information
- Skill in performing a variety of duties, often changing from one task to another of a different nature
- Skill in utilizing technology, including Excel and PowerPoint proficiency, to increase efficiency
- Oral and written communication skills, sufficient to exchange information effectively with peers, supervisor and customers
- Expert customer service skills, including the ability to communicate complicated information, deliver bad news effectively, and exceed customer expectations
- Skill in balancing logic and intuition to make sound decisions in a timely manner
- Skill in project management
Required Qualifications
Bachelor's degree in accounting, business, finance or related field, and
3 years of related experience in finance, loan processing, or banking;
Or an equivalent combination of education and experience sufficient to perform the essential functions of the job