Site Reliability Engineer Senior

Hybrid-Site Reliability Engineer Senior in the Phoenix, AZ location Phoenix, Arizona, United States Posted : 5 / 31 / 2024

Indotronix is seeking a Hybrid- Site Reliability Engineer Senior in the Phoenix, AZ location

Position : Site Reliability Engineer Senior(Hybrid)

Location : Phoenix, AZ

Duration : Contract to hire

Working Hours : M- F 40 hours (8-5 MST)

Impact / Function this role has within the bank / LOB :

As a Senior SRE, you will be responsible for maintaining and improving the reliability and uptime of the bank's critical systems.

You will work closely with development teams to design and support scalable and robust infrastructure solutions that meet the security and compliance standards of the banking industry.

You will enable automation to decrease recovery and detection time of impactful events. As part of the Site Resiliency Center (SRC) you will drive resolution of enterprise impacts and identify remediation methods.

The SRC is building out as we shift to enabling SRE principles and processes across the organization. You will be critical in ensuring the success of this effort.

Team Background and Preferred Candidate History :

Candidate preferred industry background : Technology background required - banking nice to have - knowledge of SRE concepts required

Candidate Technical and skills profile :

Key responsibilities :

• Design, build, and maintain the core infrastructure used by all of the bank’s banking services.
• Develop automation tools to ensure smooth and reliable operation of systems.
• Implement and manage continuous integration / continuous deployment (CI / CD) pipelines.
• Monitor system performance, troubleshoot system failures, and manage security to ensure the integrity of client data and applications.
• Conduct root cause analysis of critical issues and incidents and implement preventive measures to improve system reliability.
• Collaborate with development teams to enhance the scalability and resilience of applications.
• Develop and enforce best practices for incident response and recovery.
• Participate in on-call rotations, providing high-level technical expertise in resolving emergency incidents impacting system availability.

Must have technical skills / experience (ask for alternative / tool / version) : In order of Importance

• SRE - Network Engineering & Architecture
• Usage and familiarity with Dynatrace, Thousandeyes, DownDetector, BigPanda, ServiceNow
• Deep Understanding of Networking Protocols, security, switching & routing, wireless, voip, cloud networking, network management and monitoring
• Understanding of SRE concepts and a proven experience working on automation or application development using any programing language.
• Solid technical skills including knowledge of client server technology, networking basics, database technology, end to end understanding of 3-tier application architecture (frontend - application server - database).
• Full Stack Engineering background, SRE Skill Set, Networking, Database, Linux, Unix, Scripting

Flex Skills :

Proven experience in incident / problem management with a good understanding of any of the tools used for this purpose.

• Good understanding of both UNIX and Windows operating systems
• Good understanding of web hosting technologies like apache / tomcat or other equivalent web / app servers.
• Good understanding of Big Data & cloud concepts.
• Good understanding of database technologies like ORACLE and SQL.
• Good understanding of monitoring tools is an added advantage.
• Solid understanding of the major functionality bundled into a release, both from a technology and business point of view.
• Strong knowledge of relevant applications and development life cycles.
• Experience working with geographically distributed and culturally diverse work-groups.
• Strong desire to learn new technology.
• Experience with automation software (e.g., Terraform, Ansible).

Soft skills that would make a candidate successful in this role :

• Excellent communication skills, both verbal and written, with the ability to lead / manage large calls.
• Comfortable providing clear problem descriptions and guidance to business users in a time critical environment.
• Ability to be proactive with a strong bias for action, naturally inquisitive, and bias for continuous improvement of practices / processes.
• Excellent influence, negotiation and presentation skills.
• Experience in working with cross line of business teams, Outside Service Providers and Partner Organizations.
• Outstanding interpersonal skills and ability to establish strong relationships with all levels of management.
• Ability to work independently as a self-starter, and within a team environment.
• Ability to work under pressure
• Good problem solving skills

Education Required :

Preferred bachelor's degree in a technical field or relevant work experience, certifications, CCNP CCIE JNCIS JNCIE nice to have - AWS / Azure Certifications - nice to have

Years of experience :

Level 3 5-7 years

Role Differentiator :

What is different about this specific role compared to other hiring with the same skill set?

Opportunity for growth, AZ tech hub is growing rapidly and is a good area to grow a candidates career

Interview Process :

Most likely a 1 step ITV process but potentially a 2 step interview if needed

1st round with HM

2nd round panel ITV with hiring manager and others

Indotronix Commitment : A Safe and Inclusive Workplace" Promoting a Culture of Inclusion, Respect, Equality, and Diversity : Ensuring Safety and Non-Discrimination.

We actively strive to attract, retain, and empower a diverse range of talented individuals, recognizing that diverse perspectives and experiences enhance our collective performance.

Breaking Barriers : Your Potential Knows No Limits. Embrace Your Potential, Apply Today!"

Celebrating & Honouring Veteran Contributions : Approximately 13% of our workforce are veterans (nearly twice the national average).

This achievement underscores our deep commitment in fostering Opportunities for success to Civilian Careers

Recognition - Indotronix has been recognized as one of the largest staffing companies in 2023 by Staffing Industry Analysts a testament to our continued growth, commitment to excellence, and the trust our clients and candidates place in us.

Compliance Indotronix upholds good corporate citizenship by complying with all applicable laws, including taxation, equal employment opportunity, statutory benefits, and data reporting.

In 2022, we hired over 2,000 U.S.-based employees as consultants, contributing to workforce expansion and client service excellence.