Senior ServiceNow Developer (Remote)

Responsibilities

System Enhancement - Leads team efforts to evaluate and improve department systems, processes, and applications. Utilizes programming specifications to construct modules, develop testing methods, and assists with designing training materials.

Designs and executes test plans to validate application functions. Designs modifications that fit within existing system architecture.

Business Support - Provides technical support to production systems by addressingplex issues, anticipating maintenance requirements, and ensuring functionality for end user needs.

Develops technical solutions to unique system problems. Leads major projects, delegates tasks, and ensures quality results.

Technical Expertise - Utilizes expertise to mentor and train associates within the work group. Participates in special projects and meetings as needed to convey critical technical insight.

Serves as a technical resource for management, associates, and business units.

• Data Analysis - Collects data related to user requests and determines scope, time estimates, and system impacts. Inspects business specifications, programming specifications, coding, test plans, documentation, and implementation plans for accuracy.
• Provides 24 / 7 on call rotations

This job posting is expected to remain active for 20 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate.

Job postings maye down early due to business need or a high volume of applicants.

If hired in North Carolina, the base pay for this position is generally between $105,543 and $160,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law.

For some roles, totalpensation may also include variable incentives, bonuses, benefits, and / or other awards as outlined in the offer of employment.

First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered aprehensive benefits program, with customized offerings, including those designed to support families, however defined.

More information regarding our benefits offerings can be found here : / / jobs.firstcitizens / benefits

Qualifications

Bachelor's Degree and 6 years of experience in Software application development and maintenance OR High School Diploma or GED and 10 years of experience in Software application development and maintenance Preferred Education : Bachelor Degree Preferred Area of Study : puter Science Preferred Area of Experience :

• 6 years of experience with ServiceNow development, specifically with a focus on CSM.
• Certification in ServiceNow and ServiceNow CSM
• Strong knowledge and hands-on experience in Webservices (REST and SOAP), with the ability to build and support ServiceNow Integrations
• Proven ability to lead, design, and implementplex ServiceNow solutions
• Excellent problem-solving skills and the ability to work independently as well as part of a team
• Strongmunication skills, with the ability to effectively collaborate with both technical teams and business stakeholders

Job ID 22880