Job Description
Job Description
Our client is seeking a detail-oriented Auditorium Video Producer / Director to work in partnership with the customer, management team, global Help Desk, and SIG teams to provide on premises support and deliver a world-class Customer Service experience.
The on-site location is in East Hanover, NJ.
Candidate Experience Qualifications :
- Previous experience as a Director and / or Producer experience in film production.
- Video editing experience.
- Experience in a technical production role (planning, scheduling, managing talent, calling / running the show).
- Experience with conference, live event and auditorium set up, third level problem determination & resolution
- Experience with microphones checks, remote controls, control systems, cable management, etc.
- Experience in event production and management.
- Previous experience in the set up, testing, operation, and tear down of audio visual (AV), video conference equipment and room ambience equipment (lighting, etc.)
- Previous control booth auditorium experience
- Previous experience in technical expertise in AV and event technology.
- Strong organizational and communication skills.
Key responsibilities include :
- Maintain auditorium integrity through appropriate equipment / cable maintenance.
- Escalate housekeeping issues to appropriate parties.
- Ensure compliance with safety standards.
- Perform, during conference set up, third level problem determination & resolution (microphones checks, remote controls, control systems, cable management, etc.
as necessary according to client guidelines.
Set up, testing, operation, and tear down of audio visual (AV), video conference equipment and room ambience equipment (lighting, etc.
if required for events. Ensure equipment is stored appropriately.
- Maintain control booth areas to ensure they are clean, safe, and organized.
- Provide Technology Support for all aspects of the meeting or event including Audio Conferencing, Video Conferencing, audio & video patching, switching, projection, PC collaboration, webcast, lighting, staging, special needs, media, recording, bridge operations- All technology in the run of show document.
- Provide end to end support of the technology and the event.
- Provide End User Training, Troubleshooting, Opening Tickets and Assigning them to the correct teams, escalating issue when needed, complete management of an issue until resolution.
- Create, update, & resolve trouble tickets as assigned as well as monitoring of ticket queue.
- Resolve issues quickly and according to defined processes.
- Conduct testing prior to event.
- Follow Process in Run of Show Documents, Checklists, standards.
Salary Range : $90,000 - $110,000
Join us in delivering exceptional events!
1 day ago