Associate Registrar (Administrator I)

Working Title : Associate Registrar

Department Name : Registrar’s Office

Division : Student Affairs

Classification Title : Administrator I

MPP employees serve at the pleasure of the campus President. MPPs do not serve a probationary period and never receive permanent status.

Position Salary Range : $6,325 - $9,488 per month

The anticipated hiring range for this position is $6,325 - $7,084 per month.

Salary is commensurate with experience.

Review of applications will begin July 18, 2024, and the position will remain open until filled.

About the Department / Position :

Under the general direction of the Registrar, this position provides leadership to and management of the activities of Student Record, Registration, Imaging, Evaluation, Degree Audit / Transfer Credit, and Articulation units within the Registrar’s Office.

The responsibilities include oversight and management of student records, registration technology, grading processes, transcript and enrollment verification requests.

The incumbent will oversee the completion of graduation checks, graduation clearance, and transfer credit reports using the functionalities in the Academic Advisement module in PeopleSoft.

The incumbent ensures that academic requirements encoded in Peoplesoft correctly reflect University requirements and transfer credit equivalencies reflect established articulation agreements.

The incumbent may be appointed a committee member or task force to represent the department on matters related to degree requirements, graduation, or other related University projects and initiatives.

This position serves as primary contact with various units such as Admissions, Financial Aid, Student Financial Services, Orientation, Testing office, and academic departments.

Overview of Duties and Responsibilities :

• Management of the day-to-day operations of the Registrar's Office including providing leadership to the Records and Registration, Graduation, Evaluation, Degree Audit / Transfer Credit, Articulation, Certification and Toro Information and Welcome Center.
• Plans and evaluates processes related to registration, graduation evaluation and records maintenance. Hire, train, develop, evaluate performance of staff members.
• Ensure that students receive timely, accurate information and excellent customer service when registering for classes, obtaining academic transcripts and graduation processing.
• Assesses, formulates and evaluates technical functionality of the PeopleSoft student administration system as well as processes to ensure compliance with enrollment and course withdrawal policies.
• Conducts strategy and operational assessment of data setup, cross-field functionality, and coordinates with SIS analysts to test data processes in a test environment of the features and functionality.
• Responsible for administration of policies outlined in the University catalog, federal, state, and system-wide regulations such as Title 5, FERPA, Chancellor's Office executive orders, and presidential memorandums.

Minimum Qualifications :

• Three - five (3-5) years of experience and the equivalent to a bachelor’s degree.
• One (1) year of supervisory / managerial or leadership experience required.
• Proficient in the use of on-line student information systems.

Knowledge, Skills, and Abilities :

• Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures.
• Ability to plan, organize and work independently.
• Ability to analyze administrative, organizational and personnel management problems to reach practical and logical conclusions and to put effective changes into practice.
• Ability to develop and maintain effective, cooperative, and harmonious working relationships in circumstances which may involve the denial of requests or the necessity to persuade others to accept a different point of view.
• ability to establish management goals and follow through on their implementation; ability to respond positively to changing or challenging situations.

Preferred Qualifications :

Master's degree in a related field such as Student Personnel, Higher Education Administration or Personnel Management or Public Administration are highly desirable.

To view the full position description, click Position Description above.

General Information :

• Satisfactory completion of a background check (including a criminal records check) is required for employment. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position.
• In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.
• The CSU system offers a competitive total compensation benefits package for employees and qualifying dependents, including medical, dental, vision, retirement, and tuition assistance.

It is our goal to compensate employees equitably and fairly. You can access a full description of our benefits .

• Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program.
• The person holding this position is considered a mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
• This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.
30+ days ago