Requisition Number : 98779
Location : This is a hybrid opportunity.
Salary : $84,700 - $112,200 per year
Insight
14,000+ engaged teammates globally
20 on Fortune’s World's Best Workplaces list
- $9.2 billion in revenue
- Received 35+ industry and partner awards in the past year
- $1.4M+ total charitable contributions in 2023 by Insight globally
Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results.
As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.
About the role
As a Manager Technical Accounts, you will be responsible for the supervision of Services Technicians and Material Handlers and the direction of customer rollouts including the configuration of routers, switches, file servers, desktops, laptops, etc.
We will count on you to be involved in ensuring the on-time completion of rollout schedules while maintaining the highest level of quality and a commitment to the ISO standards.
Along the way, you will get to :
Direct staff in the integration of network hardware, software, and operating systems. This includes coordinating bench space allocation, configuration specifications, etc.
in order to assure timely, quality deliverables to Insight’s clients. Assist staff with rollouts as required.
- Ensure project goals are accomplished. This includes concentrating on client satisfaction, expected number of daily configurations, time, parts usage, first time fix, callbacks, and communication with clients, Management, and Sales.
- Provide IMS management with reports that include daily and / or weekly revenue and productivity.
- Identify system hardware as well as software application and operating system problems. This includes, but is not limited to, identifying the problem and determining the most efficient and cost effective way to resolve the problem.
Resolution is achieved by utilizing a systematic troubleshooting approach and appropriate technical documentation to diagnose maintenance problems.
Be AmbITious : This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.
What we’re looking for
- Bachelor’s Degree in the field of Information Technology or equivalent education / experience.
- Three to five (3-5) years technical experience in the computer industry.
- Three (3) years networking experience.
- Extensive knowledge of configuring routers, switches, file servers, desktops, and laptops.
What you can expect
We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight.
Some of our benefits include :
Freedom to work from another location even an international destination for up to 30 consecutive calendar days per year.
But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.
Join us today, your ambITious journey starts here.
Technical Account Manager
As a Manager Technical Accounts, you will be responsible for the supervision of Services Technicians and Material Handlers and the direction of customer rollouts including the configuration of routers, switches, file servers, desktops, laptops, etc. Resolution is achieved by utilizing a systematic t...
Technical Account Manager.
As a Manager Technical Accounts, you will be responsible for the supervision of Services Technicians and Material Handlers and the direction of customer rollouts including the configuration of routers, switches, file servers, desktops, laptops, etc. Resolution is achieved by utilizing a systematic t...
SR. Account Manager
World leader in the manufacture and sale of speciality food ingredients, seeks an experienced, highly motivated Senior Account Manager to join our U. Responsibilities include directing and managing all commercial efforts for the food ingredient products for the Midwest region of the United States an...
Technical Account Manager - AD&T Simulation Domain
Support account managers and pre-sales resources in defining and executing on sales opportunities in the Simulation domain. Engage with customer to gather business and technical requirements, determine business needs and architect appropriate Simulation domain solutions within the Siemens Xcelerator...
Network Deployment Project Manager
We are seeking a skilled Project Manager to oversee the planning, execution, and completion of our network expansion projects. The ideal candidate will have a background in construction management, network engineering, and project management, with a focus on delivering projects on time and within bu...
Independent Sales Representative-Southern Illinois
STINE INDEPENDENT SALES REPRESENTATIVEJob Description:Stine Seed Company, a privately-held, growing national seed company, currently has an opening for an Independent Sales Representative in Alexander, Pulaski, and Massac counties in Illinois. Communicate and implement Stine's sales programs and pol...
Sales Development Representative
Quill’s Inside Sales Site Developer Team is looking for inside sellers that are go-getters, confident, self-motivated and goal oriented. As an Inside Sales Site Developer, you will partner with our account managed team, who manage Quill’s largest customer base (both public and commercial sector), to...
Financial Representative Trainee (Sales) -- Chicago. IL
Financial Representative Trainee (Sales) -- Chicago. Sales, Early Career Programs, Financial Representative Trainee. Upon completion of the trainee period, promotion to a Financial Representative with a $36,000 annual base plus unlimited monthly sales incentive. You’ll gain valuable direct sales exp...
Account Manager - State Farm Agent Team Member
Are you a dynamic and customer-focused individual who thrives on building meaningful connections? If so, consider joining our team as a vital member of a State Farm independent contractor agency.We are seeking enthusiastic professionals eager to help clients navigate through insurance and financial ...
Customer Success Manager
Customer Success Managers are responsible for managing multiple customer accounts to ensure satisfaction, maintain relevant industry and product knowledge, serve as an advocate and voice of the customer and coordinate across teams to ensure an exceptional customer experience. Job Summary for the Cus...