Now offering a $1,500 sign on bonus for Medical Assistant / MOS new hires!
Effective April 1, 2024 and expires December 1, 2024. Applicable only for MOS positions in the Centers of Excellence and Maryland Family Care practices, of which this role applies to.
We are seeking a skilled Medical Office Specialist to join our Orthopedics practice. This position involves both front and back office duties, including patient registration, patient check in / out, appointment scheduling, copay / balance collection, patient triage, assisting medical professionals in an office setting, running patients during clinic hours, and performing insurance verification and prior authorizations.
The ideal candidate will provide compassionate care while fostering a collaborative team environment.
Do you have the following skills, experience and drive to succeed in this role Find out below.
Responsibilities
- Registering and scheduling patients efficiently and accurately
- Collecting patient copays and outstanding balances
- Triaging patients and ensuring they receive timely care
- Assisting with prior authorizations for any medical procedures, imaging, or prescriptions
- Collaborating effectively with medical staff and fellow team members
- Maintaining patient records with confidentiality and accuracy
- Coordinating patient flow during clinic hours, optimizing efficiency
- Upholding high standards of customer service and patient care
- Upkeep exam room maintenance by stocking and cleaning rooms
- Collect patient history and work with enhancing direct patient care
- Follow written and oral instructions
- All other duties as assigned
Requirements
- Proven experience as a Medical Office Specialist or similar role in Orthopedics is preferred
- Proficiency in EPIC and Microsoft Office systems
- Strong organizational and multitasking skills
- Excellent communication and interpersonal abilities
- Compassionate and empathetic demeanor towards patients
- Ability to work and adapt efficiently in a fast-paced work environment
- Medical Assistant Certification is preferred
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