A company is looking for a Manager, CX Systems, Insights & Programs.Key ResponsibilitiesAct as the main point of contact for troubleshooting CX platform issues and incidentsOversee projects to optimize tools and manage vendor relationshipsBuild out the Voice of the Customer (VOC) space using quantitative and qualitative dataRequired Qualifications4+ years of Customer Experience industry experienceExperience with optimizing tools such as Zendesk, Kustomer, or GladlyFamiliarity with CX metrics like CSAT and first contact resolutionExperience managing projects and large-scale initiativesExperience with voice of the customer work preferred, but not required
Customer Experience Systems Manager
A company is looking for a Manager, CX Systems, Insights & Programs. ...
Customer Experience Project Manager
ESSENTIAL SKILLS AND QUALIFICATIONS: 5+ years Project Management experience required Ability to work dynamically across multiple projects and clients at one time is required Client and contract management experience is required Prior experience with software development projects is preferred Prior C...
Senior Manager of Customer Experience
A company is looking for a Senior Manager of Customer Experience to lead initiatives that enhance customer satisfaction and engagement. ...
Quality and Customer Experience Manager
A company is looking for a Quality & Customer Experience Manager to enhance service quality and customer satisfaction. ...
Associate Customer Success Manager
A company is looking for an Associate Customer Success Manager to engage with enterprise accounts and ensure customer satisfaction. ...
Service Sales Representative
Leverage your persuasion, relationship management skills through growing sales, primarily from our PMA customer base, focused on mechanical projects and work orders. You will spend your time meeting with customers establishing/maintaining relationships and generating sales; estimating projects; and ...
Call Center/Customer Service Representative
Customer Service/Contact Center Representatives. Strong customer service experience, can be call center or someone from the service industry. Answering inbound customer phone calls. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up t...
Operations Manager gea
The Operations Manager is responsible for the oversight of technicians and installers on all projects. The Operations Manager will be accountable to the Management team. The Operations Manager shall possess a two-year electronics degree from an accredited college or university and/or a minimum of 4 ...
Entry Level Sales Representative
A Sales Career That Grows With You. ...
Personal Lines Account Manager
Are you ready to take your career in the insurance industry to the next level? Do you have a passion for helping clients protect what matters most to them? If so, we have an exciting opportunity for you to join our team as a Personal Lines Account Manager. My name is Justin Buchardt and I look forwa...