Duration : Long-term contract to hire opportunity
Location : San Francisco, CA - position is fully onsite
Pay : $19-24 / hr paid weekly on W2
Schedule :
For the first 2 weeks : Number of hours each day will fluctuate, but need to be available to work between the hours of 8AM-8PM every day.
You will have to work 14 days back to back due to the short duration of the project so no time off will be approved during that time
After first two weeks (11 / 10-11 / 23) will transition into a more standard Mon-Fri 8AM-5PM / 9AM-6PM schedule
Position Overview :
- For the first 2-weeks of employment : you will help support a migration project providing onsite migration support, moving workstations, and following the manual on migrations and providing assistance to employees
- Resolve and respond to customer issues
- Effectively and efficiently apply predefined resolution frameworks, specialized IT system tools with the application of appropriate IT knowledge skills (e.
g. troubleshooting) to resolve and respond to customer issues
- Responsible for the management of asset inventory in compliance with defined asset management processes
- Act as resolution point for complex business systems concern and issues
- Maintain, monitor, and administer related computing environments, including directories, systems software, applications software, and management tools
- Participate in the evaluation, design, and implementation of new systems that increase productivity or enhance overall business operations
- Work with the Operational Analyst team to resolve and communicate resolutions to customer inquiries, escalating issues as needed
- Communicate frequently with Management, working to develop personal skills and abilities
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