Senior Technical Writer (On-site)

Work at the most complex mass transportation system in the world and be a key contributor as senior technical writer.

• Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements.
• Research, outline, write and edit technical documentation, such as bid documents, contracts specifications, and procedures.
• Train users on how to use technical documentation and terminology.
• Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.
• Analyze existing and potential content, focusing on reuse and single-sourcing opportunities.
• Prepare, review, and revise project specific technical documents.
• Prepare, review, and revise master templates using current PRDCs and detailed specifications.
• Coordinate with internal Contracts and Legal teams to ensure revisions provide sufficient technical content and of acceptable format and style.
• Write, format, edit, review, and proof procedural and technical information for technical and nontechnical users.
• Develop and implement a process for managing changes to technical documentation.
• Experience in presenting technical information in a live setting, such as classroom training, presentations, or video conference.

Qualifications Requirement :

• Bachelor's Degree, preferably in a technical field including any of following : electrical engineering, engineering technology, computer engineering, computer technology, communication engineering, system engineering or related field.
• Experience in creating documentation for audiences with different levels of technical skill.
• Experience in presenting technical information in a live setting, such as classroom training, presentations, or video conference.

Experience Requirements :

• 5+ years of hands experience including developing specifications and drawings, installing, configuring, testing and commissioning equipment for one or more of the following types of communications systems : UPS and power plant system, fiber and copper cable system, IP and analog telephone and intercom system, emergency alarm system, public address and customer information screen system, access control system, CCTV system, fire detection and alarm system, analog and digital wireless communications system, wired IP and carrier grade (such as SONET, ATM, COE, MPLS-TP) communications system, virtualization system.
• Hands-on technical experience in communication and systems engineering type projects preferred.
• Ability to analyze and synthesize complex content.
• Knowledge of capital construction contracts and procedures.
• Experienced in writing project requirements and design criteria (PRDCs) for design-build projects.
• Experienced in writing detailed specifications for design-bid-build projects.
• Experienced in developing master templates for PRDCs and specifications that may be easily re-used.
• Strong technical aptitude, ability to quickly learn new concepts and tools.
• Ability to describe complex communications systems understandable to audience with rudimentary knowledge of the communications systems.
• Ability to work quickly, efficiently, and multi-task.
• Desire and ability to innovate and improve upon current processes.
• Track record of effective collaboration.
• Strong working knowledge of Microsoft 365 Applications including SharePoint, Word, Excel & PowerPoint.

Normal Work Week : 5 days a week (Monday Friday, Saturday & Sunday if required)

Work Location :

2 Broadway, New York, NY 10004

Benefits :

• Commuter Benefits plan
• Health Insurance
• Sick Time
• 401k

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, marital status, national origin, age, veteran status, disability, or any other protected class.