Search jobs > Cincinnati, OH > Manager digital

Digital Customer Success Manager

VirtualVocations
Cincinnati, Ohio, United States
Full-time

A company is looking for a Digital Customer Success Campaign Manager to enhance customer engagement through digital strategies.

Key ResponsibilitiesDevelop and implement digital programs to maximize customer value throughout their journeyUtilize automation and AI to create personalized customer experiences while reducing manual effortsMeasure and report on program performance, making recommendations for improvementsRequired QualificationsBachelor's degree or equivalent experience in a relevant fieldOver 10 years of experience with CRM, customer support, or marketing automation systemsExperience in delivering scalable Customer Success engagement through digital strategiesFamiliarity with Gainsight and Salesforce for managing customer communicationData-driven approach with strong analytical skills

22 hours ago
Related jobs
Promoted
Vector Solutions
Cincinnati, Ohio

We are seeking a Customer Success Manager who is responsible for cultivating and maintaining strong customer relationships, ultimately ensuring that all client needs are met, resulting in strong satisfaction with our web-based programs. Customer Success Managers oversee a sizable book of business fo...

Promoted
VirtualVocations
Cincinnati, Ohio

Key Responsibilities:Lead a team of Customer Success Managers to ensure client success with solutionsEngage with customer executives to track and measure the impact of solutionsBuild tools and processes to support team engagement and customer retentionRequired Qualifications:At least 5 years of cust...

Promoted
Canonical - Jobs
Cincinnati, Ohio

Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. The role of an Enterprise Customer Success Manager at Canonical. Customer success is a new and strategic d...

Promoted
VirtualVocations
Cincinnati, Ohio

A company is looking for a Customer Success Enablement GTM Manager. ...

Promoted
Canonical - Jobs
Cincinnati, Ohio

Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. The role of an Enterprise Customer Success Manager at Canonical. Customer success is a new and strategic d...

Promoted
VirtualVocations
Cincinnati, Ohio

A company is looking for a Principal Customer Success Manager for Key Accounts. ...

Promoted
Vector Solutions
Cincinnati, Ohio

We are seeking a Customer Success Manager who is responsible for cultivating and maintaining strong customer relationships, ultimately ensuring that all client needs are met, resulting in strong satisfaction with our web-based programs. Customer Success Managers oversee a sizable book of business fo...

Paycor
Cincinnati, Ohio
Remote

Manager, Customer Success Management. How you'll add value The Manager, Customer Success Management serves in a leadership role and is responsible for driving the execution of strategic objectives for Paycor's CRM team to achieve outstanding client satisfaction and retention. Lead a team of Customer...

Unlimited Systems
Cincinnati, Ohio

New Associate Customer Success Managers join our Customer Success department, a team of supportive and positive individuals who strive to exceed expectations with each customer interaction. Responsibilities of the Customer Success Manager Include:. Leads both customers and internal executives and ma...

Jobspaddy
Ohio
Remote

You will build and maintain relationships with our users and key customer stakeholders based on trust, transparency and a commitment to their mission success. Our SaaS platform follows ethical principles and actively supports the implementation of customer policies. You will train and mentor our cus...