Property Manager

Job Description

Job Description

The Property Manager will provide exemplary leadership to the portfolio. The Property Manager is responsible for maintaining the integrity of the physical asset and maximizing the returns from the asset in accordance with the company’s mission, vision, and objectives.

The Property Manager provides training and development of all personnel assigned, either directly or through others, and conducts performance reviews and meetings.

Duties and Responsibilities :

• Maintaining the physical assets
• Supervises employees and work with Facilities staff and outside vendors to ensure the property and grounds are well maintained.
• Assures adherence to required specifications (contractual; operations manual).
• Conducts formal site inspections of building interior and exterior annually, quarterly, monthly as needed, as well as unit inspection to ensure compliance and safety.
• Makes recommendations for physical repairs and / or replacements.
• Ensures observance of safety regulations, reporting and following up on any potential life safety concerns.
• Ensure all routine, preventative and non-routine maintenance is prioritized and scheduled.
• Be available for on-call emergencies.
• Marketing and leasing
• Processes / reviews / supervises rental applications and lease forms for accuracy and compliance with established policies and procedures.

Ensure eligibility of applicant for housing under HUD / LIHTC guidelines.

• Maintain optimum level of occupancy through proactive marketing and following company procedures regarding processing applications on a continual basis.
• Rent management
• Supervises rent collection in accordance with policies and procedures manual. Ensures rents are paid in full and follow-up on late payments, applying fees where applicable.
• Reviews and processes tenant certifications / re-certifications according to HUD / LIHTC guidelines and other State and Federal regulations and guidelines in a timely fashion and submits accurate HAP / TRACS requests monthly.

Ensure all property resident files are organized, complete, and accurate.

• Financial reporting and control
• Prepares annual operating budget.
• Reviews all monthly financial reports (aging receivables, payables, variance reports, accruals etc.) and follow up on any discrepancies.
• Requests expenditures in accordance with company policy and procedures.
• Processes on a timely basis the submission of Special Claims.
• On a monthly basis, ensures residents are invoiced and current with late fees, damages, and other miscellaneous charges.
• Process Purchase Orders and Invoices daily.
• Complete within 10 days of tenant move out all required accounting procedures and notify credit bureau for any unpaid charges.
• Administration
• Ensures that all supervised employees comply with the appropriate policies and procedures. Develop and provide support to new team members.
• Interfaces with Senior Staff and when necessary, outside professionals regarding legal and other matters. Attends court when warranted / directed.
• Ensures property files and records are maintained in compliance according to HUD Guidelines & Regulations and all Local, State and Federal regulations.
• Continually improves management and technical skills.
• Resolve resident issues and conflicts in a timely manner and in accordance with Company polices and HUD guidelines.
• Prepare for all audits and inspections including MOR and REAC reviews.
• Assist the Deputy Director or Director with special projects as assigned.
• Other duties as required

Qualifications :

• Minimum of two years’ experience at on-site and supervisory levels.
• Must have Section 8 / LIHTC experience in multi-family / elderly communities.

ARM® Designation desired. CPO and / or other Property Management Designations encouraged.

• Strong leadership, attention to detail, exceptional organizational and communication skills.
• Capable of completing tasks with minimum supervision.
• Experience with Yardi software is desired.
• Bi-lingual is desired but not required.

Physical Demands and Work Environment :

The physical demands described are representative of the essential functions of the job. The position is sedentary in nature frequently requiring sitting and a certain amount of walking and standing.

Lifting requirements are approximately 10 pounds. The job operates from an office environment. The role routinely requires the use of telephones, photocopiers, scanners, and computers.