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ITPROBMNCTraining and Support Specialist

ITProFound Inc
Raleigh, North Carolina, USA
Full-time

This is a remoteposition.

ShortDescription :

DHHS Division ofHealth Benefits requires the services of a training and supportspecialist to support Medicaid Direct and Medicaid Managed CareTraining Projects.

CompleteDescription :

Notravel is required. This is a MondayFriday 85 position. TheDivision of Health Benefits follows a hybrid work model. The clientwill require 8 days per month onsite.

Remote option is availableupon approval for the selected candidate that may not be local tothe Raleigh NC area.

The purpose of theposition will be to create inperson and online training content tosupport organizational initiatives and business units.

Stronginstructional design and technical knowledge a must. Strong contentdevelopment and writing skills needed. Ability to create resourcesto support employee learning such as tips job aids and templates.

Good research skills. This position will facilitate and supportlive virtual meetings and events. Strong presentation communicationand collaboration skills.

Must be professional available duringwork hours responsive and timely. Must be attentive to detail andmeet required timelines fordeliverables.

DHB prefers experiencewith following tools : SharePoint page administration AdobeArticulate (Storyline and Rise) & Camtasia MS Teams.

Candidates with experience developing curriculums or training inpartnership with subject matter experts is preferred. Creatingtraining videos and microlearning a plus.

Use of voiceover tools aplus. Interest in continually learning new software and keeping theteam updated on changes to software isdesired.

This position works with : Associate Director of Organizational Development Training andSupport Specialists Learning and Development ConsultantOrganizational Development Consultant and an Administrative SupportSpecialist.

Required / DesiredSkills :

Skill

Required / Desired

Amount

ofExperience

Experience in curriculum design anddeveloping training materials for adultlearners

Required

Years

Strong content development skillsneeded.

Required

Years

Instructional design and technicalknowledge needed

Required

Years

Understands the NC Medicaid Programthat drive the efforts of the county regional and state staff whoadminister thoseprograms.

Nice tohave

Years

Adobe Articulate360

Required

Years

Experience with adult learningpractices principles and procedures in classroom and onlinepresentations

Required

Years

This position will support livevirtual meetings and events. Strong presentation communication andcollaboration skills.

Required

Years

Preferred tools : Adobe Articulate& Camtasia MS Teams Microsoft productsWebex

Required

Years

21 days ago
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