Job Description
Deliver exceptional service to guests attending events and functions in entertainment and concert venues. Follow standard operating procedures to verify tickets, assist guests with seating location, distribute approved handouts, assist with video / photography and crowd control, respond to guest questions, and provide a clean facility during and after events.
Assist with event setup and breakdown of chairs and seating configurations.
Verify ticket information, ensuring each ticket is for the correct event. Tear or scan tickets or verify proper credentials required for entry.
Do not allow access to those who do not have proper credentials or tickets.
- Communicate with guests outside before they pass through magnetometers, provide them information on what items are not allowed and instructions on how to pass through the magnetometers.
- Provide general seating directions at the entrance points of venue. Confirm seating information after entry and provide seating assistance to guests with accurate directions or personal assistance.
- Distribute approved handouts, including show programs, as required per event.
- Assist with crowd control during events at the stage and in the general seating areas and aisleways.
- Monitor assigned areas and address issues with guests who are being disruptive, seated in incorrect locations, and recording through video / photography without authorization, etc.
Approach guests and inform of required corrective action. Contact leadership if situation escalates.
- Assist with the overall cleanliness of the entire facility, including but not limited to cleaning floor-level windows, picking up trash before, during and after shows, and maintaining restrooms.
- Respond to guest complaints or problems, taking corrective action as required to resolve. Contact leadership with issues outside of area of responsibility.
- Report any concerns or maintenance items to department and venue leadership.
- Assist with event setup and breakdown of chairs and seating configurations. Lift and maneuver risers, seating, and other staging needs.
- Must be familiar with emergency evacuation procedures, assist in quickly moving guests and employees to designated locations, and direct security and paramedics as required for guests in need.
- Perform other duties as assigned.
Requirements
Education
High school diploma or equivalent preferred
Experience
- Previous guest service experience preferred
Part-Time - Usher - ACL Live
Deliver exceptional service to guests attending events and functions in entertainment and concert . Report any concerns or maintenance items to department and venue leadership. ...
Strategic Operations Coordinator (Part Time)
We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver o...
Part Time - Front of House Supervisor - ACL Live
Coordinate and support third-party usher staff and part-time event staff members on day of show. Work in collaboration with all departments for the overall success of shows and private events. Assist departments, clients, etc. Experience with front-of-house operations, including ticket office and us...
Travel Nurse - RN - MS - Medical Surgical - $1305 / Week - Hiring Now
Host Healthcare is seeking an experienced Medical Surgical Registered Nurse for an exciting Travel Nursing job in Austin, TX. At Host Healthcare, we are dedicated to empowering the life and healthcare career you deserve. With Host Healthcare, you’ll get exclusive access to thousands of jobs in all 5...
Overnight In Room Dining Server
We are far more than a worldwide leader.We welcome you as you are and you can find a job and brand that matches your personality.We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's lim...
Warehouse Associate, Outlet
The Warehouse Associate will perform a variety of duties to manage the flow of reverse logistics materials including, but not limited to, inbound processing, product inspection, and product disposition. We operate out of seven locations with nearly 1,000,000 sqft of warehouse space. Handle finished ...
Warehouse Associate
This role requires a dependable, hard-working, responsible individual with good organizational skills who is detail oriented and able to provide preform tasks in the warehouse. Have warehouse fully stocked, clean and organized. Work regularly on keeping warehouse inventory up to date. ...
Full-Time Warehouse Associate
Our Warehouse Associates are reliable, have good judgment, and work together to ensure that our warehouse operation is successful. Our Warehouse Associates are a crucial part of the Tomlinson’s team. Our family of Team Members: From our retail stores, warehouse team, delivery drivers, and our ...
Warehouse Associate
Lonestar Electric Supply and its subsidiaries are looking for a Warehouse Associate who will work with a dynamic team of individuals to perform various tasks related to fulfilling orders, packaging, stocking, loading, unloading, and ensuring the general organization and safety of the warehouse. Job ...
Warehouse Associate - FT/PT
As a Warehouse Associate, you'll: Receive, process, label, and store incoming stock and materials; Pick and fill orders from stock, pack and ship orders, or manage, organize and retrieve stock; Assist in inventory controls by collecting stock location orders and printing requests; Operate and mainta...