Job Summary
RAYUS Radiology, formerly Center for Diagnostic Imaging and Insight Imaging, is looking for a Scheduling Specialist to join our team.
We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment.
Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments.
This position is full-time, 8 : 00am - 5 : 30pm.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
85%) Scheduling
- Answers phones and handles calls in a professional and timely manner
- Maintains positive interactions at all times with patients, referring offices and staff
- Schedules patient examinations according to existing company policy
- Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
- Ensures all patient data is entered into information systems completely and accurately
- Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and / or eating prior to appointment
- Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction
- Maintains an up-to-date and accurate database on all current and potential referring physicians
- Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
- Provides back up coverage for front office staff as requested by supervisor (, rest breaks, vacations and sick leave)
- Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only)
10%) Insurance
- Pre-certifies all exams with patient's insurance company as required
- Verifies insurance for same day add-ons
- Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
5%) Completes other tasks as assigned
Requirements
Required :
- High school diploma or equivalent
- Microsoft Office Suite experience
- Proficient with using computer systems and typing
- Able to handle multi-level phone system with a high volume of calls at one time
Preferred :
- 1-2 year customer service experience
- Medical terminology and previous clinical business office experience
- Bilingual
RAYUS is committed to delivering clinical excellence in communities across the , driven by our passion for and superior service to referring providers and patients.
RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible.
We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services!
RAYUS Radiology is an EO Employer / Vets / Disabled.
RAYUS now offers Daily Pay!
Scheduling Specialist - Remote in Maine
Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. We are challenging the status quo by shining light on radiology and making it ...
Family Support Specialist (Remote in Maine)
The HOMEBUILDERS Specialist is primarily responsible for providing intensive family preservation services using the HOMEBUILDERS model, to include crisis intervention, counseling, skill building, concrete services, and advocacy. Stay up-to-date on treatment modalities and complete trainings as requi...
Senior Pharmacy Technician - Remote in Maine
Frequent speaking, listening using a headset, sitting, use of hands/fingers across keyboard or mouse, handling other objects, long periods working at a computer. The position provides clinical review for authorizations in keeping with legal and contractual requirements, including but not limited to ...
Scheduling Specialist (Established Patients) - **HYBRID**
Position is responsible for performing appointment scheduling for a high-volume multi-physician specialty care practice, including coordination of surgeries, and/or surgical procedures at multiple locations. N/A Knowledge and skills in using office equipment. Excellent communication and interpersona...
Prior Authorization Pharmacist - Remote in Maine
Work is computer based, and is comprised of gathering complex clinical information, coverage policy and criteria information while working within regulatory guidelines to make coverage determinations. The essential functions of a Pharmacist in Prior Authorization are reviewing Prior Authorization ca...
Scheduling Coordinator
The role of the Scheduling Coordinator is critical in providing exceptional patient care resulting in the best clinical outcomes and meeting the needs of our patients. The Scheduling Coordinator will greet patients, answer phones, schedule appointments, collect patient financial responsibility and p...
Bank Customer Service Representative / Req #1076
Customer Service Representative. Summary for the Customer Service Representative:. Working within established operational policies, procedures and protocols, the individual will be responsible for business development activities from new and existing customers through the sale and service of all dep...
Medical Receptionist - Internal Medicine
Greet incoming patients using friendly, respectful communication.Obtaining and documenting up to date demographic information for patient, including updated insurance information, license information, etc.Accept patient payments and document accordingly.Familiar with payments required from patients ...
Billing Specialist
The Billing Specialist ensures the maximization of Agency cash flow through accurate and timely billing and collection practices. This includes maintaining the electronic billing systems, the production of management reports and communicating effectively with clients, payers, clinical staff, and man...
Medical Receptionist
As a Medical Receptionist, you will be the first face a patient or visitor sees when they walk into one of our clinics. ...