Market Researcher (Competitive Intelligence - Health Tech)

Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics.

At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions.

And the momentum is building.

Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare's greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve.

Job Purpose :

Accelerates execution of qualitative and quantitative research to inform decisions about growth opportunities, roadmap, and competitive positioning.

May supervise work of vendors who may be assisting on projects.

Essential Duties and Responsibilities :

• Work with Market Research Managers to manage and / or coordinate market research and competitive intelligence projects to better understand and improve the company's competitive position.
• Resourcefully collect and analyze secondary and primary research data that supports market opportunity, market trend and competitive landscape assessments.

Distill and synthesize conclusions and communicate them clearly and compellingly.

• Maintain competitive intelligence and share with stakeholders across departments.
• Manage survey incentives procurement and distribution for market research projects.
• Recruit and / or interview customers and prospects to learn about their experience and attitudes about healthcare technology.
• Proactively recommend research process improvements to elevate the market research and competitive intelligence functions at Inovalon.
• Other duties as requested and / or determined.

Inovalon Business Unit : Provider

Minimum Requirements :

• Bachelor's degree in Market Research, Business and / or Healthcare.
• Minimum of 3 years of previous work experience in a Market Research / Market Intelligence role involving hands-on project work.
• Previous experience and familiarity with quantitative and / or qualitative market research methodology.
• Solid analytical, verbal and written communication skills.
• Proficient in Excel.
• Interest in competitive intelligence, healthcare technology competitors, tools such as Crayon
• Expertise / aptitude in market research and analytics software (SPSS and / or Q)
• Expertise / aptitude in online survey programming.
• Previous experience in healthcare or technology research preferred.
• A team player with a positive, can-do attitude, who loves to learn and who brings analytical and creative thinking to the job.

Physical Demands and Work Environment :

• Sedentary work ( i.e. sitting for long periods of time);
• Exerting up to 10 pounds of force occasionally and / or negligible amount of force;
• Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions;
• Subject to inside environmental conditions; and
• Travel for this position will include less than 5% locally usually for training purposes.

Inovalon Offers a Competitive Salary and Benefits Package

In addition to the base compensation, this position may be eligible for performance-based incentives.

The actual base pay offered may vary depending on multiple factors including, but not limited to, job-related knowledge / skills, experience, business needs, geographical location, and internal equity.

At Inovalon, it is not typical for an individual to be hired at or near the top end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

Inovalon invests in associates to help them stay healthy, save for long-term financial goals, and manage the demands of work and personal commitments.

That's why Inovalon offers a valuable benefits package with a wide range of choices to meet associate needs.

Base Compensation Range

$71,800 $107,800 USD

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications listed in a job description.

If you don't meet every qualification listed but are excited about our mission and the work described, we encourage you to apply regardless.

Inovalon is most interested in finding the best candidate for the job and you may be just the right person for this or other roles.

By embracing diversity, equity and inclusion we enhance our work environment and drive business success. Inovalon strives to reflect the diversity of the communities where we operate and of our clients and everyone whom we serve.

We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting.

We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth.

Inovalon is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirement.

The Company maintains a drug free work environment for all of its associates, which includes employees, contractors and vendors.

It is unlawful for associates to manufacture, sell, distribute, dispense, possess or use any controlled substance or marijuana in the workplace and doing so will result in disciplinary action, up to and including termination of employment or the contracted relationship.

To review the legal requirements, including all labor law posters, please visit this link