Infrastructure Engineer III

Job Description

Job Description

Infrastructure Engineer III

Department : Infrastructure Engineering

Reports to : Director of Infrastructure Engineering

Career path : Infrastructure Architect

Job SummaryThe Infrastructure Engineer III is responsible for the operation, implementation, and maintenance of an existing service provider network.

Duties will include network capacity planning and implementing ongoing network architecture improvements in a data center environment.

Infrastructure Engineers work on a team performing both new customer activations, customer network architecture design and integration.

This individual will have a strong ability to translate business requirements into technical requirements and anticipate end-to-end network infrastructure needs.

Engineers work internally and externally with IT support team(s) and / or partners as part of an IT networking consultancy with client.

This individual must possess high level knowledge in Cisco networking, Windows and Unix server administration, storage area networks, and virtualization technologies.

The Infrastructure Engineer III serves as a support level for troubleshooting networking issues escalated from the Atomic Data NOC and infrastructure engineers.Essential Functions

• Back up network data
• Configure security settings or access permissions for groups or individuals
• Analyze and report network security breaches or attempted breaches
• Identify the causes of networking problems, using diagnostic testing software and equipment
• Document network support activities
• Configure wide area network (WAN) or local area network (LAN) routers or related equipment
• Install network software, including security or firewall software
• Troubleshoot network or connectivity problems for users or user groups
• Provide telephone support related to networking or connectivity issues
• Evaluate local area network (LAN) or wide area network (WAN) performance data to ensure enough availability or speed, to identify network problems, or for disaster recovery purposes
• Analyze network data to determine network usage, disk space availability, or server function
• Perform routine maintenance or standard repairs to networking components or equipment
• Configure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), hubs, routers, switches, controllers, multiplexers, or related networking equipment
• Install new hardware or software systems or components, ensuring integration with existing network systems
• Test hardware using standard diagnostic testing equipment and procedures
• Install or repair network cables, including fiber optic cables
• Monitor industry websites or publications for information about patches, releases, viruses, or potential problem identification
• Create or update technical documentation for network installations or changes to existing installations
• Train users in procedures related to network applications software or related systems
• Test repaired items to ensure proper operation
• Install and configure wireless networking equipment
• Maintain logs of network activity
• Document help desk requests and resolutions
• Research hardware or software products to meet technical networking or security needs
• Create or revise user instructions, procedures, or manuals
• Run monthly network reports
• Serve as an escalation point for troubleshooting of complex networking related issues in a service provider environment
• Design, configure, and install custom infrastructure solutions for Data Center and network customers
• Design, operate, and optimize existing Cisco network interconnecting multiple Data Centers with customer locations and the Internet
• Design and implement custom security policies on new Cisco ASA series firewalls in multi-context mode to support customer VPNs, protect customer servers, and provide dynamic failover in both stand alone and shared environments
• Design and implement MPLS services in to expand existing MPLS backbone and interconnect customer locations with Data Center resources
• Configure customer facing network ports on new Cisco network equipment including : T1, Multilink PPP T1, T3, Metro Ethernet, Ethernet;

provide onsite support for testing and day one go-live

• Deploy and perform advanced maintenance on Cisco routers, switches, and firewalls
• Provide internal level 3 support of EIGRP, BGP, and OSPF routing
• Provide internal level 3 support of layer 2 switching
• Troubleshoot and implement copper and fiber interconnections in a datacenter environment
• Provide internal level 3 support of leaf-spine architecture
• Provide advanced technical direction and leadership to the level I / II network administrators / engineers through the planning and implementation processes
• Ensures availability for rotating on call schedule
• Design and train on general datacenter / network operations for SOC-compliant facilities
• Maintains network capacity and availability
• Attends to obligations and supports other company initiatives as directed

Qualifications

• Bachelor's degree or equivalent combination of education and experience in Engineering, Mathematics, or Computer Science
• CCNP certification or higher knowledge of router and switches
• CCNP Security certification preferred
• CCIE (or in-progress)
• Advanced knowledge with 10+ years’ experience in a high-performance infrastructure engineering environment with direct support and network services engineering responsibilities
• Hands-on experience with the following : Cisco ASA Firewalls and Cisco X-series ASA Firewalls with Firepower services, 2960 / 2960S / 2960X / 2960XR Cisco Switches, 3560 / 3750 / 3650 / 3850 Stack Cisco Switches, 720x / 2900 / 3900 / 4400 ISR Series Cisco Routers, 7600 / 6500 Series Cisco Chassis Route Switches, and Nexus 5k / 3k / 9k Series Switches.
• Proven experience with service provider protocols such as : BGP, EIGRP, and MPLS
• Knowledge of Low Voltage wiring standards including both copper and fiber
• Knowledge of power & cooling implementation in a datacenter environment
• 24x7 operations experience required

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