Hotel Bartender

Job Description

Job Description

PRIMARY PURPOSE : The Bartender performs all tasks associated with taking and delivering orders to guests.

Experience :

We are looking for a customer-focused, people person to provide first class customer service and ensure a high level of guest satisfaction while displaying a professional, courteous attitude toward guests service request.

The bartender is responsible for :

RESPONSIBILITIES

Welcoming guests within one minute of their arrival and preparing their cocktail order as requested, while providing superior customer service and quality.

• Handling cash and credit card transactions efficiently and accurately.
• Helping guests select beverages and answering guest questions.
• Obtaining revenue by totaling charges, issuing bills, and processing payment.
• Providing exemplary guest service by demonstrating a personal commitment to making every guest satisfied.
• Monitoring the inventory of supplies and ordering with the approval of the General Manager.
• Ensuring that the venue and facilities remain neat and clean.
• Ensuring that all applicable safety regulations are communicated and adhered to.
• Ensure all equipment is returned to proper storage location after use.

QUALIFICATIONS

• High school diploma or GED.
• Degree in hospitality or similar preferred.
• A minimum of 2 years of experience as a Bartender.
• Great time management and multitasking abilities.
• Excellent verbal communication abilities.
• The ability to provide an excellent level of customer service, even in stressful situations.
• Physically fit with good stamina for standing for long periods of time.

JOB SETTING AND PHYSICAL DEMANDS

To perform the job successfully the candidate should have strong leadership skills and be able to manage multiple streams of information.

Ultimately, a top-notch Bartender should remain calm in highly stressful situations and demonstrate excellent time management and organizational skills.

Disclaimer

This job description indicates in general the nature and levels of work, knowledge, skills, abilities, and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position.

It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent.

All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed.

EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, or veteran status.