Customer Service Representative

CRG
Charlotte , North Carolina
Full-time

Responsibilities :

  • Answer incoming calls according to established procedures and performance standards.
  • Create work orders and capture structured data for each issue to provide audit trails and statistical analysis.
  • Follow established payroll guidelines.
  • Process and respond to emails according to standard procedures.
  • Process off-cycle checks according to standard procedures.
  • Perform other team-specific tasks as assigned.

Qualifications :

  • Bachelor’s degree preferred
  • Effective oral and written communication skills
  • Payroll processing knowledge preferred
  • SAP experience preferred

Category Code : JN003

2 days ago
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