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General Manager

General Manager

SonicLafayette, IN, US
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The Job

As a SONIC Drive-In General Manager, you are responsible for overseeing and managing the daily operations of the Drive-In to provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the Sonic Drive-In. As the highest management position within the Drive-In, you are accountable for the Drive-In and its operations. Responsibilities include :

  • Hiring, training, managing, supervising, directing, and developing great people ready to serve a SuperSONIC experience to every guest
  • Demonstrating a fair, firm, fun leadership approach, and leading by example
  • Managing a profit and loss statement to exceed expectations every week, month, and year
  • Swiftly resolving employee concerns with a thoughtful approach
  • Celebrating team successes and coaching for better performance
  • Setting expectations and providing clear and continuous feedback
  • Creating an upbeat positive atmosphere during the shift that makes work fun
  • Helping employees understand the big picture and their role by sharing the "why" behind tasks
  • Understanding how to use metrics to evaluate Drive-In performance and make necessary improvements
  • Getting out in the community, making a difference, and growing sales for your Drive-In and the brand
  • Maintaining and enforcing SONIC safety and sanitation standards
  • Relentlessly complying with all federal, state, and local laws and regulations

What You'll Need :

  • Prior management experience; restaurant or retail industry highly preferred (subject to franchise discretion)
  • High standards for self and the team
  • Positive attitude, especially during rushes or stressful situations
  • Resiliency trying different approaches to solve a problem; working to get better every day
  • Eagerness to learn and grow professionally and personally
  • Ability to prioritize and complete tasks accordingly
  • Excellent leadership and communication skills
  • Associate's degree in Business or related field preferred (subject to franchise discretion)
  • Willingness to work 50 hours a week, irregular hours, including nights, weekends, and holidays

    • The Fine Print :

    As required by applicable law, SONIC Drive-In franchise organizations will make reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job.

    Additional General Manager Requirements :

  • High school diploma or equivalent required
  • Advanced studies in business, restaurant management or related fields are preferred
  • Minimum of two (3) years of restaurant management experience (QSR preferred), experience running shifts without supervision
  • Must have open availability
  • Knowledge of recruiting, interviewing and selection practices
  • Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations
  • Leadership and supervisory practices and skills; effective verbal and written communication skills
  • Basic accounting and computer skills
  • Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems
  • Problem solving, decision-making and conflict-resolution skills
  • Willingness to abide by the appearance, uniform and hygiene standards at SONICSONIC and its independent franchise owners are Equal Opportunity Employers.
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    General Manager • Lafayette, IN, US

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