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Transportation Escalation Coordinator

VirtualVocations
Oakland, California, United States
Full-time

A company is looking for a Transportation Escalation Coordinator to support NEMT initiatives and coordinate transportation for members.

Key ResponsibilitiesProcess return trips and verify member eligibilityMonitor and schedule transportation requests, including same-day requestsFacilitate EpicRide platform credentials and process trip authorization formsRequired QualificationsHigh School degree or equivalent2 years of experience in IT help desk operationsAbility to prioritize and react quickly to changing dynamicsHighly organized with the capability to handle a high volume of tasksBilingual (English / Spanish)

2 days ago
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