Manager of Customer Success

VirtualVocations
Coral Gables, Florida, United States
Full-time

A company is looking for a Manager of Customer Success, Inpatient Flow.Key ResponsibilitiesLead and mentor a high-performing team focused on customer outcomes and product adoptionDevelop trusted relationships with customers and serve as a product subject matter expertCollaborate with marketing to create a scalable case study process and deliver ongoing business reviewsRequired Qualifications8+ years of industry experience, including 5+ years in client-facing roles and 2+ years in managementStrong quantitative background, with a minimum of a Bachelor's degreeExpertise in change management and performance optimizationExperience implementing customer success best practicesWillingness to support West Coast customers and work West Coast hours

1 day ago
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