Grow with us!
We are looking for leaders!
Get an amazing opportunity to demonstrate your leadership abilities by stepping into the role of an Assistant Manager! You will get an amazing opportunity to help oversee and operate a Planet Fitness facility, develop team members, and provide world class customer service!
We are Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 130+ clubs and growing! Since 2016, we have grown from 16 locations in TX to over 130+ locations in 6 states in great markets like Austin, Dallas, Raleigh, Tulsa, and NW Arkansas.
We are opening new clubs each year and with that kind of growth, you can build a great career here! In fact, most of our senior managers started at the front desk and worked their way up to now earning base salaries that begin at $42k as a GM, $60k as a Regional manager (responsible for 5-10 locations), and all the way up to over a $100k as a Regional Director overseeing 10+ locations!
Essential Duties and Responsibilities
- Provide an exceptional customer service experience.
- Recruit, hire, and train an entire team of high performers.
- Oversee, manage, and develop your team members.
- Create and manage team schedules.
- Ensure entire team is providing a world class member experience at all times.
- Resolve member, staff, and club issues, concerns, and challenges, as they arise.
- Lead your team in Front Desk-related activities including but not limited to :
- Check members into the system.
- Take prospective members on tours then assist them with the new account sign-up process.
- Facilitate needed updates to members’ accounts.
- Contribute to and oversee detailed cleaning in all areas of the facility.
- Complete Supply Orders, within club needs and budget parameters.
- Track club statistics and reports (weekly, monthly, and annually).
- Provide support to the entire team.
Qualifications / Requirements
- Superior customer service skills, preferably in the fitness industry.
- Experience working as a Member Service Representative at Planet Fitness.
- Solid supervisory, diplomacy and listening skills.
- Basic computer proficiency (Microsoft Suite).
- Hard working, enthusiastic and energetic!
- Strong problem resolution skills.
- Current CPR Certification required.
- High school diploma / GED equivalent required.
- Must be 18 year of age or older.
Physical Demands
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 50 lbs.
- Will occasionally encounter commercial cleaning products during shift.
- Our team players and members are our top priority! That’s why we are following super-strict safety and cleaning protocols.
- Squeaky Clean! We’ve always been known for our clean clubs, but we have kicked that up to ensure our equipment and facilities are effectively sanitized against COVID-19.
- Social Fitnessing! We offer a touch-less check in for our members and promote keeping a safe distance between all.
- Need a day off? Full time employees have paid leave to take a break!
Benefits & Perks
- Make payday any day by taking advantage of our financial wellness benefit, MyFlexPay
- Every Team Player receives a FREE Planet Fitness Black Card Membership
- Our Employee Assistance Program (EAP) gives you free and confidential access to counseling resources
- PLUS - Paid Time Off (PTO), Paid Parental Leave, and Health Insurance Benefits are offered to all eligible Team Players
What are you waiting for? APPLY TODAY!
Assistant Club Manager
We are opening new clubs each year and with that kind of growth, you can build a great career here! In fact, most of our senior managers started at the front desk and worked their way up to now earning base salaries that begin at $42k as a GM, $60k as a Regional manager (responsible for 5-10 locatio...
Cashier Part Time
Whether you're providing a quick, friendly checkout experience, helping our customers get the best value for their money, or assisting with payment or exchanges, it's your job as a Cashier Part-Time associate to ensure every customer exits on a high note. We are immediately hiring for Cashier Part-T...
Cashier/sales Associate - Midday/2nd Shift
Merchandising Maestro: Manage the store's appearance and stock during peak hours, keeping ever Sales Associate, Cashier, 2nd Shift, Sales, Associate. ...
Operations Assistant Manager
Responsible for assisting with all operational tasks within the store as delegated and assigned by the Store Manager with main focus on the front-end and sales floor operations. Also assist with the hiring, training and development of store associates as delegated by the Store Manager. Assist with a...
Store Manager
What You'll Do As A Store Manager:. Panda Express is searching for experienced leaders to join our store management team. That’s why we offer paid Store Management Leadership Training, mentorship, and support from our Panda community that cares about your success. You are in charge of the operation ...
Product Operations Manager
We seek a highly motivated and detail-oriented Product Operations Manager to join our dynamic team. Collaborate with cross-functional teams, including Product Management, Engineering, Design, Marketing, and Sales, to develop and execute product operations strategies. Monitor key performance indicato...
Manager of IT Operations
We are seeking a Manager of IT Operations. In this role as Manager of IT Operations you will oversee Tier 1 and Tier 2 support activities for corporate devices/end points and Tier 2 for all retail store support. Responsibilities for Manager of IT Operations:. Required skills as Manager of IT Operati...
Store Manager
Maximize store volume in accordance with all store and Company goals, policies, procedures, etc. Ensure the store maintains excellent visual presentation at all times, by presenting a fashion statement throughout the store. Rainbow USA is recognized as one of the fastest growing junior, kids, plus, ...
Residential Superintendent -- Project Manager
PROJECT | PRODUCTION MANAGER - Residential New Custom Construction. This PM / CM will be running project operations and all customer service related sub/client relationships. Managing multiple projects (10+ typically) at one time with average home prices running $425k (total construction costs). ...
Operating Partner in Training (Restaurant General Manager) - North Carolina Market
The Operating Partner is responsible for leading a team of Family Members and managing the performance and operations of their restaurant(s). Works with Managers and the Market Leader to execute operational plans. Monitors restaurant performance and processes utilizing reporting tools, customer and ...