Senior Product Designer

We are looking for an experienced Senior Product Designer who can impact our user experience and elevate it to the best in any category! We are looking for a Product Designer who loves designing intuitive experiences that delight your users and make them successful.

We’d like you to be creative and thoughtful and care deeply about understanding customers and considering their feedback.

Check out the role overview below If you are confident you have got the right skills and experience, apply today.

In this role, you will be able to design integrated experiences across tools our customers use daily, including Amazon Web Services, Microsoft, Slack, and other platforms.

With integrations, customers can expedite the time to resolve an incident and find information to prevent future problems.

Through extensibility tools and APIs, you will drive the user experience and value for customers, partners, and internal PagerDuty teams.

If you are curious, passionate, and ready to work with cross-functional teams, let’s talk!

Key Responsibilities

• Partner with Product Managers and Software Engineers to prioritize, define, and deliver best-in-class user experiences.
• Develop and execute a design strategy that integrates with multiple product areas.
• Create design artifacts that inspire others and are recognized by the team as raising the bar for the product.
• Proactively generate new cross-product ideas and lead the implementation in this group.
• Fluent in agile, able to build and groom backlogs, write tickets, prioritize work to map to strategic initiatives.
• Design beautiful, useful, and desirable user interfaces and experiences in a team environment.
• Conduct user research & usability tests and synthesize insights and feedback to validate design decisions.

Skills & Attributes

• You are empathetic; you strongly desire to learn about people and how they use the software.
• You can effectively communicate your thoughts and opinions to justify your design decisions.
• You are a strategic thinker that can break down complex problems into simple solutions.
• You are self-driven and resourceful; you take on new challenges and opportunities in a fast-paced environment.
• Grasp how effective visual communication (from font pairings to style tiles) helps translate compelling ideas across any team in any field.
• Stay in the loop and on top of the latest standards, changes, and trends in the UX / UI product design field.
• Function independently and in a team environment, with excellent collaboration skills.
• You have worked with consumer-facing and / or B2B products and appreciate simple and delightful experiences.
• Be a passionate and effective advocate for design with non-design audiences.

Basic Qualifications

• You have 5+ years of relevant experience in the UX design of digital products released to the market.
• A portfolio of work that demonstrates taking multiple projects from start to finish (from research and discovery to implementation with engineers and product teams).
• You have the ability to think at a high level about product strategy but also act with speed and precision to deliver the tactical pieces to realize it.
• Helped establish a design thinking culture at a fast-growing company and the ability to mentor junior and senior members of the UX team.
• Proficiency in Figma as well as familiarity with online user research tools.

The base salary range for this position is 124,000 - 193,000 USD. This role may also be eligible for bonus, commission, equity, and / or benefits.

Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds.

Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to take the next step in your career path, we are excited to connect with you.

About PagerDuty

PagerDuty, Inc. (NYSE : PD) is a leader in digital operations management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a better digital experience to their customers, every time.

Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future.

PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

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