Medical Customer Service Representative

CornerStone Staffing
The Colony, TX, US
$18-$20 an hour
Full-time

CornerStone Staffing is partnered with a Patient Advocacy company that is hiring for Remote Medical Customer Service Representatives! Apply for this exciting opportunity today!

The Medical Customer Service Representative is a primary contact for patients and healthcare providers who will address inquiries for medical services, billing, and insurance.

Starts December 3rd!

Location : Work from Home - All candidates must live in the Dallas Fort Worth Area & have a designated work space at home.

Pay : $18-20 / hr. based on experience

Our Benefits include :

  • Medical Insurance, Dental Insurance and Vision Insurance
  • Weekly Pay
  • Great schedule!

Schedule : 8 hour shift between 7am-7pm CST (8am-8pm EST)

Job Description :

  • Respond to patient inquiries via phone and email regarding medical services and billing.
  • Provide information to patients regarding medical services, insurance coverage, and payment options.
  • Collect and verify insurance information, ensuring eligibility and benefits are accurately documented.
  • Assist patients with payment plans and financial assistance options as needed.

Preferred skills / experience :

  • Typing 30 wpm
  • One year of healthcare or medical call center experience is required
  • Benefit verification - Prior Authorization
  • Medical collections
  • Prefer healthcare work experience and familiarity with medical benefits, medical insurance, prescriptions
  • Knowledge of HIPAA regulations
  • Co-pay, co-insurance, deductible
  • PAP - patient assistance programs

Education :

Verifiable high school diploma or equivalent

147720

2 days ago
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