Temporary-Public Safety Dispatcher

Job Description

Montgomery College, Central Services Rockville, has an immediate need for a Temporary Public Safety Dispatcher. Montgomery College promotes and creates a working and learning environment rooted in the basic tenets of fairness, diversity, and inclusiveness.

Under general supervision or direction, incumbents in this job class are responsible for receiving emergency and routine communications regarding incidents impacting the safety and well-being of students, faculty, staff, visitors, and property.

Contacts and interactions include facilities / public safety staff and management, College leadership, staff, students, visitors, and first responders.

Duties include but are not limited to :

Receives and calmly responds to routine and emergency calls for police, fire, medical or other situations via telephone or radio.

Determine nature and location of incident, dispatch assign campus officers, local police, fire, medical personnel or other emergency units as necessary.

Researches and provides information for officers and callers.

Monitors local police / fire / EMS / emergency and weather incidents.

Uses various systems to enter and retrieve information and document calls / incidents.

Monitors campus-wide security and fire systems, CCTV, and building / classroom access.

Serves as point of contact between campus officers and external agencies during emergencies.

Operates various radio, consoles, telephones and computer systems.

Maintains working knowledge of the campus geography and surrounding area to direct emergency personnel.

Serve as a Campus Security Authority (CSA), as outlined by the Clery Act.

Required Qualifications :

High School Diploma or GED.

One-year work experience in customer service, call center, dispatch center, office environment or related experience.

The equivalent combination of education, training, certification and / or experience that provides the required knowledge and expertise to perform the essential functions of the job may be considered.

Hiring Range $18.55 hourly.

As a condition of employment, the following are required at the time of hire :

Successful completion of a background check and degree verification (if applicable).

For international degrees, you must provide US degree equivalency verified by a nationally recognized credential evaluation service.

Closing Date

Friday, September 6, 2024