Provide exceptional customer service to help people live healthier lives by treating our customers / employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a responsible member of the community, providing the right products, services, and care at the right time with fair and accurate pricing.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.- Support company health and wellness initiatives
- Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations and the company s policies regarding the same
- Provide a stellar customer experience while accurately and efficiently performing all steps of release to patient and product dispensing, if allowable by state law
- Understand and follow the company guidelines on the operation of the cash register and follow all cashier handling policies to prevent loss including tendering electronic fund transactions such as Credit / Debit Cards, EBT and Gift Cards, as well as cash and check transactions
- Understand and adhere to guidelines on accepting and tendering vendor coupons, limits on cash shortages and company shrink guidelines
- Promote sales and services to customers and store associates
- Answer phone and triage calls and answer inquires as appropriate
- Complete all aspects of allowable inventory control, including shelf maintenance
- Understand and follow the company guidelines on computerized inventory management, control, and ordering of non-legend drugs
- Maintain departmental standards including keeping clean and organized work stations and customer waiting areas
- Create an environment that enables customers to feel welcome, important and appreciated
- Comply with and reinforce all safety and sanitation regulations / guidelines / procedures and programs according to company, local, state, and federal health code regulations;
identify unsafe conditions and notify store management
- Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Minimum
- High School Diploma or GED
- Must be 18 years of age
- Ability to handle confidential information
Desired
- Any previous comparable experience
- Any experience with inventory control in a retail environment
- Any experience with customer service, including registries, phone, and cashier
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