Restaurant Leadership/Management

Our mission is to have a positive impact in Northville and the surrounding areas by demonstrating care in all that we do.

Whether you are a guest, a team member or neighbor, our goal is to build relationships by connecting with you and creating remarkable experiences.

At Chick-fil-A Northville, Restaurant Directors have the responsibility for directing the daily operations of Chick-fil-A, ensuring compliance with company standards.

Duties include the below :

Operations :

• Lead and Support the Northville's Mission, Vision and Culture
• Support and influence the restaurant's overall operational and financial goals
• Work flexible work schedules to support the restaurant's operations and guest demands
• Available to work 10 hour shifts up to a 50 hour work week
• Ability to open and close the restaurant while performing safe and secure audits
• Strictly adhere to all Company policies and procedures
• Hold self and team members accountable to the restaurant dress code, break and lunch meal periods, and discounts policies
• Maintain a positive working relationship and treat all team members with respect while providing them with direction and feedback
• Manage cash accountability systems through verifying safe counts, register counts, safe deposits, and opening / closing the day on Inform
• Lead, follow-up, and participate in daily / weekly / monthly / quarterly cleaning checklists
• Ensure that Shift Leaders / Team Members monitor dining room, restroom, parking lot and overall facility cleanliness
• Be a Food Safety Ambassador in your work center and during your shifts
• Participate in Safe Daily Critical(s), ERQAs, and Equipment Temperature Checks
• Ensure that Shift Leaders / Team Members follow recipes and read tickets to accurately prepare all orders
• Ensure that Shift Leaders / Team Members work at a pace to maintain restaurant's established speed of service guidelines
• Addresses guest issues that may arise using the HEARD model, consults with Owner / Operator regarding complex issues

Development :

• Prepare for and participate in weekly Director leadership meetings
• Develop your team leaders through weekly team connects
• Perform Team Member interviews and select talent for your work center
• Write and administer Team Member and Shift Leader reviews
• Prepare and participate in Monthly / Quarterly "Leader Connects" with the Owner / Operator
• Participate in community engagement events such as school presentations, charitable events, and volunteer opportunities
• Participate as a Grand Opening Trainer or in other market training opportunities

We are looking for leaders that focus on our core values of Excellence, Fun, Growth, Hospitality and Integrity. We are excited to develop people to pursue greatness in their life.

Please join us for an experience that will challenge you, teach you, and shape your future.

A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A :

It's a Great Place to Work

At Chick-fil-A Northville, our Operator considers the Directors to be more than just employees; they are a highly valued part of each Chick-fil-A restaurant.

In addition to that, we strive to offer competitive pay and ensure that you will work in a nurturing environment where you will learn valuable business and people skills

Work Directly With A Chick-fil-A Operator

Our Operator, Phil Whitsel, is an independent business person responsible for the operation of Chick-fil-A Northville. Phil invests time in his Directors by teaching them important business skills for the future including, but not limited to : time management, stewardship, team work, and financial responsibility

Opportunities for Advancement

Here at Chick-fil-A Northville we pride ourselves in providing our Directors with many opportunities and resources for advancement

Scholarship Opportunities

While Chick-fil-A, Inc. has awarded scholarships for more than 40 years, the enhanced educational assistance initiative, called Remarkable Futures, increases the amount of scholarships available.

Students can receive up to $25,000 as well as access to tuition discounts and other educational benefits at more than 70 colleges and universities nationwide, to help offset the cost of their education

Closed Sundays

All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends

Requirements

• Previous management experience required.
• Achieve operational objectives
• Accomplish human resource objectives
• Perform facility opening and closing procedures
• Maintain the flow of satisfied guests
• Work to create a safe, secure and healthy work environment for fellow employees
• Work with staff to accomplish all goals
• You will be required to demonstrate a high level of professionalism, with excellent communication skills
• You must have the ability to take initiative and possess skills for problem solving and conflict resolution
• You also must be efficient and detail-oriented with a strong customer focus

Must be eligible to work in the United States

• Must have a source of reliable transportation
• Physical demands include working in a hot and cold, fast-paced environment and standing for long periods of time
• Must be able to lift 50lbs
• Must work well under pressure
• Must be able to respond to changes or edits to orders quickly and efficiently
• Must be available to open and / or close the restaurant
• Must be available to work on Fridays and Saturdays
30+ days ago