Team Leader - Hiring Immediately

Team Leader

$16-17 / hr

Job Summary :

We are seeking an experienced and dedicated leader to oversee the service in our restaurant. The ideal candidate will have a strong background in the food industry, exceptional leadership skills, and a passion for providing excellent customer service.

As a service leader, you will be responsible for ensuring excellent customer service, running customer facing processes, and maintaining high standards of food service.

Duties :

• Supervise and coordinate restaurant activities, including customer service and front of house operations
• Ensure compliance with health and safety regulations
• Train and develop staff members on proper food handling procedures
• Handle customer inquiries, complaints, and resolve any issues that may arise
• Implement strategies to increase restaurant sales and profitability
• Maintain a clean and organized restaurant environment
• Monitor and maintain cleanliness and organization in the dining area, including tables, counters, and serving stations.
• Handle customer inquiries, feedback, and complaints promptly and professionally, striving to resolve issues to the customer's satisfaction.
• Oversee cash handling procedures, including cash register reconciliation and deposits.
• Collaborate with the management team to develop and implement strategies for improving guest satisfaction and increasing sales.
• Ability to properly lift, pull, and / or push up to 50 lbs.

Experience :

• Previous experience in a supervisory or managerial role within the food industry or hospitality management
• Strong knowledge of food production processes and techniques
• Excellent team management skills with the ability to motivate and inspire employees
• Proven track record in providing exceptional customer service
• Ability to handle high-pressure situations and make quick decisions

Skills :

• Leadership : Strong leadership skills to inspire and motivate employees towards achieving goals.
• Food Industry : In-depth knowledge of the food industry including food safety regulations, trends, and best practices.
• Hospitality Management : Understanding of hospitality management principles including customer service, guest satisfaction, and employee training.
• Food Handling : Proficient in proper food handling techniques to ensure safety and sanitation standards are met.
• Team Management : Ability to build and lead a cohesive team, provide guidance and support, and foster a positive work environment.
• Inventory Control : Proficient in inventory management systems, conducting regular stock checks, and optimizing inventory levels.
• Customer Service : Strong customer service skills to handle inquiries, complaints, and ensure customer satisfaction.

We offer competitive compensation and benefits packages for the right candidate. If you are a motivated individual with a passion for the food industry and possess the necessary skills and experience, we invite you to apply for the position of Service Leader.