Job Description
The Front Desk Team Member will warmly greet and direct members, guests, and staff as they enter the gym and provide control of the front door location.
This position will aid with member requests, inquiries about gym operations and policies, as well as perform various administrative duties as directed by the Gym General Manager.
As the initial point of contact to our club, the Front Desk is responsible for creating a welcoming atmosphere and a memorable guest experience.
- Enthusiastically greet each member and guest promptly to create a friendly and positive entrance and departure to and from the gym.
- Provide security and control to the front door and retail area of the facility.
- Personally check each member into the gym using the proper check-in procedures.
- Monitor check-ins to identify delinquent accounts and notify Gym Management.
- Register all guests into the gym using proper registration procedures.
- Ensure that guests and appointments are directed to the appropriate personal trainer in a prompt, professional manner.
- Utilize the gym phone system to professionally answer guest calls, take appropriate messages to include name and description of question, and follow up with management for all telephone inquiries
- Respond immediately to member requests, inquiries, and concerns.
- Maintain neat appearance and wear proper uniform attire with nametag while on duty.
- Distribute keys, towels and other materials as needed.
- Process retail and concession sales.
- Help maintain a fully stocked cooler and retail inventory.
- Attend all staff meetings as directed.
- Clean and maintain the front desk area according to company standards.
- Log all maintenance concerns that are reported.
- Follow and report any safety concerns.
- Notify management of any gym or member incidents that require incident reports.
- Work when scheduled and adhere to company attendance policies.
- Perform other reasonable work assignments as directed by the Gym General Manager and / or Member Experience Manager to include but not limited to light cleaning and picking up of weights during gym walk throughs.
- Assist in membership sales (kiosk or computer) and signing up members.
- Assign all new members with barcodes, taking member photos, and scheduling complimentary personal training sessions.
- Handle member account changes (form of payment, freeze forms, cancellation forms, manual agreements).
- Assist with receiving orders and checking in retail and concession products.
- Assist members with registering and checking in for classes via app.
- Other duties as assigned.
Front Desk Team Member - GOLD'S GYM - Copperas Cove
This position will aid with member requests, inquiries about gym operations and policies, as well as perform various administrative duties as directed by the Gym General Manager. Perform other reasonable work assignments as directed by the Gym General Manager and/or Member Experience Manager to incl...
Team Member
We’re all about creating an inclusive culture that reflects the expansive nature of our brand and encourages team members from all backgrounds and experiences to be the best they can be. As a key team member, you’ll prepare quality products, take orders, and provide exceptional customer service. Opp...
Personal Trainer - GOLD'S GYM - Copperas Cove
At Gold's Gym, we believe that our diversity fuels innovation and benefits our team members as well as our club members. What started out in 1965 as a small gym in Venice Beach, California has since become the most well-known and traditional fitness company in the world -- Gold's Gym. Bodybuilding g...
Front of House Team Member
Our Elite Leadership team is passionate about teaching and developing their Team Members to be the best versions of themselves, while also adhering to the standards that Chick-fil-A Killeen is known for. Front of House Team Members are the face of our business. Front of House Team Member applicants ...
Kids Club Team Member - GOLD'S GYM - Copperas Cove
Kids Club Team Member oversees and supervises all children through independent and group activities, exercises and keeps children occupied while their parent is working out on the gym premises. Kids Club Team Member Rate - $12/hour. Care for children in a defined area of the gym for the attending me...
Front of House Team Member
We're looking for our next great Front of House Team Members!. As a FOH Team Member, you will welcome & greet guests, take and prepare customer orders in either the front counter or drive-thru, maintain cleanliness in the counter and dining room, observe health and sanitation guidelines, and ens...
Store Team Member
Our Store Team Members are an essential part of customer service in any Academy store. Sales Team Member Fishing and Hunting. Commerce Fulfillment Team Member. Associates or Bachelor's in Criminal Justice preferred (Asset Protection Team Member Only). ...
Team Member
As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. With loads of energy, you understand that work is easier - and more fun - with some teamwork. ...
Crew Member
The Crew Member delivers over the top guest experience while working in a variety of roles within the restaurant. ...
Team Member (Cashier/Sales Associate/Retail)
This position is responsible for interacting with customers and team members, supporting selling initiatives and performing assigned tasks, while providing legendary customer service.Essential Duties and Responsibilities (Min 5%).Maintain regular and predictable attendance.Work scheduled shifts and ...